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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,290 Reviews

2,290 Reviews of South Bay Hyundai - Service Center

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July 30, 2022

I received top notch support and assistance from Donnie Ellis. He will see me again! More

by dlpicard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Aug 01, 2022 -

South Bay Hyundai responded

This is what we love to hear! We look forward to seeing you next time at South Bay Hyundai!

July 30, 2022

I enjoyed the great service Hyundai has to offer! The guys who greeted me were superb and knowledgeable, they know their stuff. Now that I know who they are, I’ll keep coming back! More

by EDUARDO.ESTRADA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Aug 01, 2022 -

South Bay Hyundai responded

Hi Eduardo, thank you for taking the time to share your experience working with our team at South Bay Hyundai! We look forward to seeing you next time!

July 29, 2022

Never disappointed with the service at So Bay Hyundai. Donnie Ellis always makes sure my 2015 Hyundai Sonta Sport is in top shape before I leave. Donnie is such a professional polite and trustworthy gentl More

by richfree2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jul 29, 2022 -

South Bay Hyundai responded

Knowing that you trust Donnie and South Bay Hyundai with your vehicle means the world to us! We are glad you feel confident coming to see us for service on your 2015 Hyundai Sonata Sport! We look forward to assisting you again! Thank you!

July 29, 2022

Friendly. Did the required work in a timely manner. Fixed a problem as required. Waiting area is clean. Coffee was good. Should have access to food. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

South Bay Hyundai responded

Thank you for the review and feedback, Mike. We appreciate you visiting us here at South Bay Hyundai and hope we can be of service to you again in the future!

July 27, 2022

Gloria was very helpful. Service was excellent. Liked video of the work done.I will bring car for service again when due, More

by Ifthikar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria in Service department
Jul 27, 2022 -

South Bay Hyundai responded

We're happy we could help you have a five-star service visit at South Bay Hyundai! Thank you for leaving your kind review!

July 27, 2022

JACK KIM TOOK CARE OF ME SO NICELY. AND HE EXPLAINED PROFESSIONALLY WHEN I ASKED ABOUT THE CAR. More

by Hee Shin
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

South Bay Hyundai responded

We're so pleased your experience with Jack and South Bay Hyundai was up to our five-star standards! Thank you for being our customer!

July 26, 2022

They was very courteous and helpful in making sure that I was taken care of with great customer service the service manager and finance manager are awesome will continue to bring my car to the dealership bec More

by fred_houston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Jul 27, 2022 -

South Bay Hyundai responded

Thank you for the fantastic feedback, Fred! We're happy to hear our team took great care of you during your visit and we look forward to seeing you again next time here at South Bay Hyundai!

July 25, 2022

Jack kim is the best person to give me good services and very comfortable and trust what he explained. Jack Kim always explained very detail. More

by GSNURSEMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

South Bay Hyundai responded

Jack and the team are glad you enjoyed the visit to South Bay Hyundai Service Center! We appreciate you taking the time to leave us your great five-star review and hope to see you again next time!

July 23, 2022

not all staff are the friendliest. place is pretty small and waits are long. but if this is closest place to you, then it will do. They don't really offer anything extra for you like More

by joyceyma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was a lady with orange hair, don't remember her name.
Jul 28, 2022 -

South Bay Hyundai responded

Joyce, We regret that you weren't completely satisfied with your experience and appreciate you taking the time to leave us your feedback. We encourage you to reach out to us at your earliest convenience. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

July 22, 2022

My Genesis valet service appointment was seamless. From pick up to drop off. This is what I was expecting when I purchased my GV70. Thanks. More

by VicB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Lechuga, Valet driver
Jul 22, 2022 -

South Bay Hyundai responded

Thank you for the awesome feedback! We appreciate you trusting the South Bay Hyundai team with your GV70 and look forward to serving you again next time!

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