South Bay Hyundai - Service Center

Always helpful and attentive. Donnie and Raymond helped resolve my alignment issue that I had immediately. Donnie and Raymond helped resolve my alignment issue that I had immediately. More

Very exceptional, the advisor Donnie was nice and helpful. Quick and well done service. Friendly staffs helpful. Quick and well done service. Friendly staffs More

Went in for a 15,000 mile check, slightly overdue. Nicole Nelson explained the entire service thoroughly and made sure I was taken care. She’s super knowledgeable, sweet, and an asset to SBH. Nicole Nelson explained the entire service thoroughly and made sure I was taken care. She’s super knowledgeable, sweet, and an asset to SBH. More

Fast and very helpful customer service. I had great experience and i will be back in future. I had great experience and i will be back in future. More

Your service was good and I was not waiting to long before I got the call that everything was done and I could pick up my car before I got the call that everything was done and I could pick up my car More

Glad you fixed my car in speed time, you charged it, I picked it up and all was happy- thank you picked it up and all was happy- thank you More

Vanessa did a great job taking care of me and my car. Above and beyond service. They finished faster than I expected and even gave my car a waxing! I was very happy with this service and all the other ti Above and beyond service. They finished faster than I expected and even gave my car a waxing! I was very happy with this service and all the other times I’ve brought my genesis here. Thanks guys More

Very polite, professional, friendly employees at South Bay Hyundai, and did explain all was done to my Genesis GV70 and sent me a video also thank you to Donnie Ellis awesome job Bay Hyundai, and did explain all was done to my Genesis GV70 and sent me a video also thank you to Donnie Ellis awesome job More

15min before my appointment,told wait time was extra, I was fine waiting. Realized people who came in for the same services were leaving before me, when I finally did try and check on my car they told me m was fine waiting. Realized people who came in for the same services were leaving before me, when I finally did try and check on my car they told me my paper work was lost..wth! The man didn't bother dealing with me, instead he told me to hold on and go across the way to parts! Really? I was already waiting patiently for an extra hour and you're telling me wait? Felt more like he pond me off to this poor lady who was running around helping. I complained to that young lady, who was the only one that even bothered to apologize! Then that guy came behind her and handed her a free car wash voucher! Seriously! You really think a car wash voucher is going to save you from a bad review! I already had a sour feeling about this location after my husband and I could clearly remember being told that because we leased our vehicle we could ask for a free car key every year , I lost my purse along with my keys in February and when I called the dealership I was told that they would never ever offer that! We even texted the sales man who denied even saying it. Good life lesson! Always get it in contract. 6 month later I bring in our family car in (we love) for services and this nightmare happens. Worst sour feeling ever, I will not be bring the car back to this location, even if it means driving further out. More

I have been mislead into paying for the full repair, that’s covered under TSB before even picking up the car. My husband spoke with advisor when dropping the car off, and specifically discussed coverage that’s covered under TSB before even picking up the car. My husband spoke with advisor when dropping the car off, and specifically discussed coverage under TSB, when I spoke with advisor, he didn’t mention a word about what he was supposed to look into with management and had me pay for repair over the phone. Found out that completely different process has been requested by my husband only when got home later that day. Would suggest to stay away from this dealership, if you can. Sadly, my experience is that they are trying to take advantage of you any way they can. More