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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,258 Reviews

2,258 Reviews of South Bay Hyundai - Service Center

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June 20, 2022

good comunication, received update call on schedule and was told i'd receive another call once finished and given aprox. completion time. received 2nd call right as i was being dropped of to pick it up. More

by ambush146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

South Bay Hyundai responded

Thank you for choosing our dealership. Our team was happy to assist you. - South Bay Hyundai

June 17, 2022

My first New Car Service at South Bay was amazing and stress free! Thanks Jack Kim. More

by dlstokes3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Vargas
Jun 23, 2022 -

South Bay Hyundai responded

Thank you for the five stars! We're glad to hear how Jack could assist you and we hope to see you here again! -South Bay Hyundai

June 17, 2022

Jack and the staff were awesome. Definitely coming back to Torrance Hyundai for service on my Tuscon More

by Clash0302
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

South Bay Hyundai responded

We are happy to have earned your positive rating. Come visit us again soon! - South Bay Hyundai

June 17, 2022

Nicole and Jack were truly amazing and made a stressful breakdown much more manageable and I cannot thank them enough for all of their incredible help! More

by CURTISRYBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole, Jack
Jun 23, 2022 -

South Bay Hyundai responded

You are so welcome, Curtis! We are glad that Nicole and Jack helped make your experience at South Bay Hyundai so great and we look forward to assisting you again! Thank you!

June 17, 2022

I was very impressed with the friendly efficiency and the communication to keep me informed of every aspect of the service being provided to me. A great car-care experience. More

by JUNEBALAGIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

South Bay Hyundai responded

Thank you for this great feedback, June! We're happy to hear that you enjoyed your visit to South Bay Hyundai! We'll see you next time!

June 16, 2022

Professional, prompt, friendly and honored manufacture warranty without question. Diagnosed a problem - a poorly installed 3rd party tracking device added by original owner. Really liked this place More

by njwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Jun 17, 2022 -

South Bay Hyundai responded

We're so glad our team could identify the problem and get it resolved for you! Thank you for taking the time to leave us your five-star review! We look forward to assisting you again at South Bay Hyundai!

June 16, 2022

Extremely happy with the service at South Bay. Always taking care of me. Thanks Donny More

by evg77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Jun 17, 2022 -

South Bay Hyundai responded

Thank you for the five stars! We're glad that Donny could assist you during your visit with us and we hope to see you back at South Bay Hyundai for all of your future auto needs.

June 15, 2022

Asst. Service Manager Donnie Ellis is exceptional as is the service attention given to my car. The waiting room is comfortable, wonderful staff, and lookin More

by teetor54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jun 15, 2022 -

South Bay Hyundai responded

Thank you for the five stars! We are happy to hear that Donnie could help you during your visit with us and we hope to see you back at South Bay Hyundai for all of your future auto needs.

June 14, 2022

Nice service. Could be a bit more comfortable to customers waiting for their cars there. More

by jcregalado89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

South Bay Hyundai responded

We appreciate your honest feedback and will present this to the team! Don't hesitate to reach out to us directly if you have any additional information to share! Thank you! - South Bay Hyundai

June 11, 2022

The reason I don’t fill these out is because it takes too much time! I liked the service but find the continued asks for my rating very annoying! More

by tabura48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Jun 13, 2022 -

South Bay Hyundai responded

Thank you for sharing your feedback! We appreciate the time you carved out of your day to write a review! -South Bay Hyundai

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