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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,256 Reviews

2,256 Reviews of South Bay Hyundai - Service Center

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May 18, 2022

Very easy to communicate & professional service. Amazing work process (sending working steps via video, text) that I was impressed. Certainly recommending here as one of the best service dealer More

by tgk5333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vennesa, John
May 19, 2022 -

South Bay Hyundai responded

We are pleased that you feel this way and we appreciate you taking the time to tell us about your visit! We hope you continue to visit us for future service needs! Thank you! - South Bay Hyundai

May 18, 2022

Addressed all my concerns . Provided service in a reasonable time ranged. provided great customer service from coordinator to cashiers. love going to the southbay More

by brendaj0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
May 19, 2022 -

South Bay Hyundai responded

This is what we like to hear, Brenda! We look forward to seeing you return to South Bay Hyundai!

May 17, 2022

Accommodating. Took my service without an appointment. Always friendly service with a smile. Reasonable pricing. More

by Kaveh.Roshan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

South Bay Hyundai responded

Thank you for the great review of South Bay Hyundai! We appreciate your positive feedback and look forward to seeing you next time!

May 17, 2022

From the contract stage to the car inspection and take over stage it was more than expected. More

by HYSONG70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
May 18, 2022 -

South Bay Hyundai responded

It makes our day to hear that we've made the experience easier for you! Thank you for leaving South Bay Hyundai the five-star review!

May 17, 2022

My headlight went out. I easily made an appointment on the dealership website, and drove down the next morning. I was comfortably sat in the showroom at my own table with b More

by Silbert
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
May 18, 2022 -

South Bay Hyundai responded

Thank you for sharing your experience! We appreciate you coming to visit us here at South Bay Hyundai and hope we have the opportunity to serve you again in the future. Take care!

May 16, 2022

Every was great was the service was completed in the promised time and was half hour early. More

by jimstuckmeyer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
May 17, 2022 -

South Bay Hyundai responded

Thank you for taking the time to share your experience working with our team! See you next time!

May 14, 2022

All personal we’re very polite and pleasant. They had my appointment information and then still heard me out about other issues. They worked quickly and with care. More

by oscarcheers2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

South Bay Hyundai responded

Thank you for the great review of our South Bay Hyundai team! We appreciate your business and hope we have the opportunity to serve you again in the future!

May 13, 2022

I was missing my new headphones 🎧 after this appointment.. I hate to say, they were stolen for certain there.. the car took an extremely long time to complete 4-5 hours.. an old change takes an More

by Disappointed customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't remember anyone in particular
May 20, 2022 -

South Bay Hyundai responded

Hello - I'm sorry to learn about your experience and would like the opportunity to address your concerns with you in greater detail. Please contact me at your earliest convenience. Thanks, Calvin Jeong - Service Director - calvinj@sbhyundai.com

May 13, 2022

My experience was great! The dealership and my service advisor Donnie Ellis was awesome! I would definitely refer this dealership! More

by perry.faulconer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
May 13, 2022 -

South Bay Hyundai responded

Thank you for your review, Perry! Donnie and our team appreciate your review! We look forward to seeing you next time!

May 13, 2022

Service at South Bay Hyundai was friendly, timely, and proactive at a very reasonable price. More

by Jono47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Japanese guy
May 16, 2022 -

South Bay Hyundai responded

Thank you for the positive feedback! It was a pleasure having you visit us here at South Bay Hyundai and we hope to see you again next time!

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