South Bay Hyundai - Service Center
Torrance, CA
2,256 Reviews of South Bay Hyundai - Service Center
Very easy to communicate & professional service. Amazing work process (sending working steps via video, text) that I was impressed. Certainly recommending here as one of the best service dealer Amazing work process (sending working steps via video, text) that I was impressed. Certainly recommending here as one of the best service dealer (for Genesis) More
Addressed all my concerns . Provided service in a reasonable time ranged. provided great customer service from coordinator to cashiers. love going to the southbay Provided service in a reasonable time ranged. provided great customer service from coordinator to cashiers. love going to the southbay More
My headlight went out. I easily made an appointment on the dealership website, and drove down the next morning. I was comfortably sat in the showroom at my own table with b I easily made an appointment on the dealership website, and drove down the next morning. I was comfortably sat in the showroom at my own table with bottomless Starbucks coffee. I received a text with an email from the tech explaining what needed service (besides the headlight). The repairs were completed, and I got in my car and drove away. This was about as easy a service appointment as I can remember. South Bay Hyundai is not the closest dealer to me, but clearly worth the longer drive. More
All personal we’re very polite and pleasant. They had my appointment information and then still heard me out about other issues. They worked quickly and with care. They had my appointment information and then still heard me out about other issues. They worked quickly and with care. More
I was missing my new headphones 🎧 after this appointment.. I hate to say, they were stolen for certain there.. the car took an extremely long time to complete 4-5 hours.. an old change takes an appointment.. I hate to say, they were stolen for certain there.. the car took an extremely long time to complete 4-5 hours.. an old change takes an hour max, it didn't seem very organized.. I wasn't sure where to even stand or who to talk to upon arrival... upon entering what I thought was the office I was redirected back outside to my car, the woman wasn't friendly.. wasn't a good experience at all. I won't be back. I looked everywhere for my headphones... they went missing WHILE THEY SERVICED MY CAR. SHAMEFUL. More
My experience was great! The dealership and my service advisor Donnie Ellis was awesome! I would definitely refer this dealership! The dealership and my service advisor Donnie Ellis was awesome! I would definitely refer this dealership! More