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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,285 Reviews

2,285 Reviews of South Bay Hyundai - Service Center

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June 01, 2022

Great salesperson Anthony Thomas he was on top of it kept me notified there is always time delay but he communicated with me I was happy I found him from the start More

by ANNETTE5223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Kei, Anthony Thomas
Jun 02, 2022 -

South Bay Hyundai responded

Thank you for the five stars! We're happy to hear that Anthony could help you out, and we hope to see you back at South Bay Hyundai for all things auto!

June 01, 2022

I didn't know what to expect when I saw the dealership busy. But it ended up being quick and smooth. Jeremy Davis is awesome and I love the new mechanic video updates on my car. Great experience all aroun More

by ASHLEIGH_CORREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremey Davis
Jun 02, 2022 -

South Bay Hyundai responded

Thank you for the wonderful feedback, Ashleigh! We appreciate you visiting us here at South Bay Hyundai. Jeremy & the team look forward to serving you again in the future!

June 01, 2022

This well-known gem in Southern California From the general manager, sales manager and sales rep also service manager and advisors!!! All awesome and polite And from Asian to white there is no langua More

by kmotorsceo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kei,Ray, Enrique all awesome, Mike "MJ" Juarez
Jun 02, 2022 -

South Bay Hyundai responded

Thank you for the five stars! We appreciate the kind words and are glad to hear about your positive experience. We hope to see you here at South Bay Hyundai for all of your future automotive needs! -South Bay Hyundai

June 01, 2022

I can always count on South Bay Hyundai for excellent, honest service! Be sure to ask for Donnie or Jack! More

by GODDESS_HANDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Jun 01, 2022 -

South Bay Hyundai responded

Thank you for leaving us with a five-star review! We're happy to hear that Donnie and Jack served you well, and we hope to see you here at South Bay Hyundai again!

May 31, 2022

Since donny has been there service has improved and is better than it was the first time I was there. More

by GURICH1US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
May 31, 2022 -

South Bay Hyundai responded

Thank you for the review, we appreciate it! We're glad to hear that Donny has been such a help, and we hope to see you back here again! -South Bay Hyundai

May 31, 2022

Hello my name is Stephanie. this is my second review. As of the 27th of May this Dealer has had my vehicle for half a year. The only way they communicate with me is if I send an More

by Walkerdoxey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
May 31, 2022

We had a great experience purchasing our cars from So Bay Hyundai. We purchased a Genesis G70 and a GV70. They checked everything out and washed before delivery. Highly recommend this dealership. More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim in Finance., Donnie Ellis , Daniel Martinez
May 31, 2022 -

South Bay Hyundai responded

Thank you for the positive review! We hope to see you here again at South Bay Hyundai for any of your future auto needs!

May 31, 2022

That are very kind, faster, I was happy at that time. I'll use all the time. More

by sunlim0613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Jun 01, 2022 -

South Bay Hyundai responded

Thank you for your kind review! We love hearing from our satisfied customers! See you next time at South Bay Hyundai!

May 30, 2022

Terrible experience trying to make the appointment for the concierge service. Called, texted and emailed for DAYS. Finally called Genesis HQ and then Donny called. He claimed they are short staffed. Made More

by MDEFRANCESCO29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman who answered phone in service department: 5 stars, Donnie Ellis
May 31, 2022 -

South Bay Hyundai responded

Thank you for sharing your appointment. I'm sorry for all of the stress leading up to your appointment but am happy our team provided you with great service. We appreciate your feedback and will use this in hopes of improving our communication with clients.

May 27, 2022

The service was exceptional. I was informed about my car service every step of the way. My car was finished in the time frame as promised. My car was also washed. Vanessa called More

by LADYRJW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Lechuga
May 27, 2022 -

South Bay Hyundai responded

Thank you for the wonderful review, we're happy to hear that your experience with Vanessa and the rest of the crew was a positive one. We hope to see you here again! -South Bay Hyundai

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