Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
South Bay Hyundai - Service Center
Torrance, CA
2,286 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,286 Reviews of South Bay Hyundai - Service Center
Sort by
June 02, 2022
I think it was very kind and the waiting time was appropriate. However, it was inconvenient because it was far away from home, and I could not find Koreans, so I did not hear enough explanation about appropriate. However, it was inconvenient because it was far away from home, and I could not find Koreans, so I did not hear enough explanation about the condition of the vehicle. More
by geonoh0617
Verified Customer
June 01, 2022
Great salesperson Anthony Thomas he was on top of it kept me notified there is always time delay but he communicated with me I was happy I found him from the start me notified there is always time delay but he communicated with me I was happy I found him from the start More
by ANNETTE5223
Employees Worked With
Service Kei, Anthony Thomas
June 01, 2022
I didn't know what to expect when I saw the dealership busy. But it ended up being quick and smooth. Jeremy Davis is awesome and I love the new mechanic video updates on my car. Great experience all aroun busy. But it ended up being quick and smooth. Jeremy Davis is awesome and I love the new mechanic video updates on my car. Great experience all around. Thank you! More
by ASHLEIGH_CORREA
Employees Worked With
Jeremey Davis
June 01, 2022
This well-known gem in Southern California From the general manager, sales manager and sales rep also service manager and advisors!!! All awesome and polite And from Asian to white there is no langua general manager, sales manager and sales rep also service manager and advisors!!! All awesome and polite And from Asian to white there is no language barrier in this dealership!!! More
by kmotorsceo
Employees Worked With
Other Employees :
Kei,Ray, Enrique all awesome, Mike "MJ" Juarez
May 31, 2022
We had a great experience purchasing our cars from So Bay Hyundai. We purchased a Genesis G70 and a GV70. They checked everything out and washed before delivery. Highly recommend this dealership. Hyundai. We purchased a Genesis G70 and a GV70. They checked everything out and washed before delivery. Highly recommend this dealership. More
by JD
Employees Worked With
Other Employees :
Jim in Finance., Donnie Ellis , Daniel Martinez
May 31, 2022
That are very kind, faster, I was happy at that time. I'll use all the time. I'll use all the time. More
by sunlim0613
May 31, 2022
Hello my name is Stephanie. this is my second review. As of the 27th of May this Dealer has had my vehicle for half a year. The only way they communicate with me is if I send an this is my second review. As of the 27th of May this Dealer has had my vehicle for half a year. The only way they communicate with me is if I send an e-mail. My first review with you was a few months back and I did receive a respond from the manager of service. He stated :please contact us we can help you: they keep telling me my part is on back order. Of course they offered me a rental vehicle back in February but I pay the insurance and my insurance only covers 30days. I'm 73 and on S/S and if I wasn't who can afford that... my thoughts Hyundai can. IM over appalled with there customer service please tell me what kind of service is? More
by Walkerdoxey
May 30, 2022
Terrible experience trying to make the appointment for the concierge service. Called, texted and emailed for DAYS. Finally called Genesis HQ and then Donny called. He claimed they are short staffed. Made the concierge service. Called, texted and emailed for DAYS. Finally called Genesis HQ and then Donny called. He claimed they are short staffed. Made appointment for 4 weeks out. Prior to day of appointment, no communication to confirm. On day of appointment, I called them to confirm. And guess what — they “lost” the appointment. Apparently, now Donny (it must really be a one man show) was absent from work all week. The good news is the woman I spoke with was able to make the appointment happen. The young man who picked up and dropped off my car was super nice and very prompt. The maintenance service itself was great — very quick. Clearly, the process of making — and keeping— a concierge service appointment at Southbay Genesis needs work. More
by MDEFRANCESCO29
Employees Worked With
Other Employees :
Woman who answered phone in service department: 5 stars, Donnie Ellis
