South Bay Hyundai - Service Center
Torrance, CA
2,285 Reviews of South Bay Hyundai - Service Center
Great salesperson Anthony Thomas he was on top of it kept me notified there is always time delay but he communicated with me I was happy I found him from the start me notified there is always time delay but he communicated with me I was happy I found him from the start More
I didn't know what to expect when I saw the dealership busy. But it ended up being quick and smooth. Jeremy Davis is awesome and I love the new mechanic video updates on my car. Great experience all aroun busy. But it ended up being quick and smooth. Jeremy Davis is awesome and I love the new mechanic video updates on my car. Great experience all around. Thank you! More
This well-known gem in Southern California From the general manager, sales manager and sales rep also service manager and advisors!!! All awesome and polite And from Asian to white there is no langua general manager, sales manager and sales rep also service manager and advisors!!! All awesome and polite And from Asian to white there is no language barrier in this dealership!!! More
Hello my name is Stephanie. this is my second review. As of the 27th of May this Dealer has had my vehicle for half a year. The only way they communicate with me is if I send an this is my second review. As of the 27th of May this Dealer has had my vehicle for half a year. The only way they communicate with me is if I send an e-mail. My first review with you was a few months back and I did receive a respond from the manager of service. He stated :please contact us we can help you: they keep telling me my part is on back order. Of course they offered me a rental vehicle back in February but I pay the insurance and my insurance only covers 30days. I'm 73 and on S/S and if I wasn't who can afford that... my thoughts Hyundai can. IM over appalled with there customer service please tell me what kind of service is? More
We had a great experience purchasing our cars from So Bay Hyundai. We purchased a Genesis G70 and a GV70. They checked everything out and washed before delivery. Highly recommend this dealership. Hyundai. We purchased a Genesis G70 and a GV70. They checked everything out and washed before delivery. Highly recommend this dealership. More
That are very kind, faster, I was happy at that time. I'll use all the time. I'll use all the time. More
Terrible experience trying to make the appointment for the concierge service. Called, texted and emailed for DAYS. Finally called Genesis HQ and then Donny called. He claimed they are short staffed. Made the concierge service. Called, texted and emailed for DAYS. Finally called Genesis HQ and then Donny called. He claimed they are short staffed. Made appointment for 4 weeks out. Prior to day of appointment, no communication to confirm. On day of appointment, I called them to confirm. And guess what — they “lost” the appointment. Apparently, now Donny (it must really be a one man show) was absent from work all week. The good news is the woman I spoke with was able to make the appointment happen. The young man who picked up and dropped off my car was super nice and very prompt. The maintenance service itself was great — very quick. Clearly, the process of making — and keeping— a concierge service appointment at Southbay Genesis needs work. More
The service was exceptional. I was informed about my car service every step of the way. My car was finished in the time frame as promised. My car was also washed. Vanessa called I was informed about my car service every step of the way. My car was finished in the time frame as promised. My car was also washed. Vanessa called to ensure that the service went well. More