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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,251 Reviews

2,251 Reviews of South Bay Hyundai - Service Center

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March 19, 2022

Jack was a friendly, professional and knowledgeable employee. He assisted me with all I needed. Thank you More

by GOLIJAVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Mar 21, 2022 -

South Bay Hyundai responded

Thank you for sharing your experience working with Jack at South Bay Hyundai! We look forward to passing your feedback to him!

March 18, 2022

I was disappointed that I was not told that there was an issue with my air conditioner hoses when I brought my car in for service a few weeks ago. There was no notation on the inspection sheet I received s More

by bjcarlton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

South Bay Hyundai responded

Hi Bobbie, thank you for bringing this to our attention. I invite you to reach out to me at your earliest convenience, to discuss this situation together. Thanks, Calvin Jeong - Service Director - calvinj@sbhyundai.com

March 18, 2022

The best Hyundai and Genesis dealer in all of Southern California. They have an amazing team that's always helpful and knowledgeable. More

by Briangrijalva90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Lechuga, Donnie Ellis
Mar 18, 2022 -

South Bay Hyundai responded

Wow, thank you so much for the kind review! We're honored to have you as a South Bay Hyundai customer and look forward to your next visit!

March 18, 2022

Professional and fast first six month maintenance service. Thank You Mr Donnie Ellis for attaching bracket and license plate on the front grill of my Gv80. More

by Clarence C Sanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Donnie Ellis, Donnie Ellis
Mar 18, 2022 -

South Bay Hyundai responded

Thanks for the great review, Clarence! Donnie & the team look forward to serving you again in the future. Take care! - South Bay Hyundai

Mar 18, 2022 -

Clarence C Sanders responded

Thank You,you went beyond the call of duty. I wish their were more service personnel like you. Have a good weekend

March 18, 2022

This dealership provides excellent friendly service each time I come in. Their work is done on time and professionally handled. More

by linda1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson, Donnie Ellis
Mar 22, 2022 -

South Bay Hyundai responded

Thank you for being a South Bay Hyundai customer, Linda!

March 17, 2022

This was the first time that my vehicle received service since my purchase, I am proud to say job well done! They were timely and professional. Again thank you. A satisfied owner! Lynette More

by lynette.jackson665
Customer Service
Recommend Dealer
Yes
Employees Worked With
J.C. Chatman
Mar 17, 2022 -

South Bay Hyundai responded

We're so glad we could make the experience great for you, Lynette! Thank you for choosing South Bay Hyundai!

Mar 17, 2022 -

lynette.jackson665 responded

Yes!!!!!!!

March 16, 2022

Staff has alway been kind and professional. However, there have been occasions when the services requested were not met, requiring repeated inconvenient visits. More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

South Bay Hyundai responded

Thank you for your review, JC! We're so happy that our staff provided you with a 5-star appointment! See you next time! -South Bay Hyundai

March 16, 2022

Jack Kim took extremely good care of our service needs. Highly recommend him and SB Hyundai. More

by davidstankey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

South Bay Hyundai responded

We're happy to hear this, David! Thank you for coming to South Bay Hyundai!

March 16, 2022

Took care of my car’s 4 year maintenance in less than the 2 hrs. they thought it would take. More

by weingah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
Mar 16, 2022 -

South Bay Hyundai responded

Thank you for sharing your experience! It was a pleasure having you visit us here at South Bay Hyundai and we hope to see you again next time!

March 16, 2022

Raymond was very professional and great to work with. He took the effort to keep me posted on the status of the service and also looked for service discounts. Great customer service. More

by jm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
Mar 18, 2022 -

South Bay Hyundai responded

Thank you for complimenting Raymond at South Bay Hyundai! We're happy that our team provided you with great communication! See you next time!

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