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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,251 Reviews

2,251 Reviews of South Bay Hyundai - Service Center

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March 08, 2022

great service and Jack was so helpful and kind,,, i will come back for the next service for sure.. God bless you all! More

by HJCK4RANG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

South Bay Hyundai responded

We are so happy to hear that Jack could make your time at South Bay Hyundai so great! Thank you so much!

March 08, 2022

My experience with this dealership has always been a positive one. Everyone is kind, attentive and will do their best to make your visit enjoyable. I appreciate Kim who helped me out with my cars needs More

by 88ammartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

South Bay Hyundai responded

We are so proud that you can always rely on South Bay Hyundai for wonderful service and kindness! Thank you so much.

March 05, 2022

I was greeted promptly and everything was explained clearly. The car was ready when she said it would be. More

by isreid821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Mar 07, 2022 -

South Bay Hyundai responded

This means so much to us! Thank you for coming to South Bay Hyundai!

March 03, 2022

Service Rep Nicole, gave Excellent Customer Service! ! Everyone I talked to was very helpful. And, there was no waiting at all. Making an appt online was very helpful. Nicole even flagged me down as I wa More

by lynzee38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole was excellent!!, Donnie Ellis
Mar 04, 2022 -

South Bay Hyundai responded

It's great to hear that Nicole was so helpful to you! Thank you for coming to South Bay Hyundai!

March 02, 2022

Love Donnie he always takes care of me and get me out in the time he says More

by IAMTROUBLET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Mar 04, 2022 -

South Bay Hyundai responded

Donnie and the team are proud to be part of your automotive journey! Thank you! - South Bay Hyundai

March 01, 2022

The service reps are always very courteous and polite. I appreciate the complimentary Lyft rides when I have to leave my vehicle for the day. More

by MAIRA.NAVARRO16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

South Bay Hyundai responded

Thank you for the wonderful feedback! We appreciate you trusting the South Bay Hyundai team with your service needs and look forward to seeing you next time!

March 01, 2022

Service rep Nicole was true to her words, about 3 hours to fix recall and oil change. Nice to get Lyft ride back home. More

by Harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Mar 03, 2022 -

South Bay Hyundai responded

Thank you for sharing your experience, Harry! We appreciate you trusting South Bay Hyundai with your business and hope to see you again in the future!

March 01, 2022

Very welcoming got me in and out fast they paid for my Lyft great service. More

by 20aiden12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

South Bay Hyundai responded

Thank you for the great review! - South Bay Hyundai

February 28, 2022

Kei & Donni were very polite & helpful. I had a appointment but I had waited for quite a while. Kei & Donni were the only employees who acknowledged me More

by christajmm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kei- 5 ?, Donnie Ellis
Mar 01, 2022 -

South Bay Hyundai responded

Hi Christa, thank you for taking the time to share your experience working with Kei and Donni! We hope to provide you with a 5-star experience next time.

February 23, 2022

SB Hyundai has too many customers. They need to develop a plan to stream line how many customers they service per day. They will make less money, buy perhaps improve the quality of ser More

by CORBETTELAMBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Mar 21, 2022 -

South Bay Hyundai responded

We're disappointed to hear you feel this way, Corbette. We'd like to understand what happened to result in the low rating and improve your experience. Please reach out to me at your earliest convenience. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

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