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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,250 Reviews

2,250 Reviews of South Bay Hyundai - Service Center

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February 04, 2022

My Service advisor was very helpful and prompt from the moment I arrived. I would hope to get him next time More

by devonamgarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
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Feb 04, 2022 -

South Bay Hyundai responded

Thank you for your review, Devon! We look forward to seeing you again at South Bay Hyundai!

February 01, 2022

I have taken my 2015 Genesis to South Bay Hyundai for servicing since I purchased the vehicle in fall of 2014 and find them to be extremely courteous, conscientious and helpful in maintaining the car. I More

by LANCERSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2022 -

South Bay Hyundai responded

Thank you for trusting the South Bay Hyundai team with your Genesis! We're truly grateful for your loyal business and look forward to your next visit!

January 31, 2022

Service was fine, but procedures were not structured & they should inform customers of daily rules. More

by bwillisinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
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Jan 31, 2022 -

South Bay Hyundai responded

Thank you for taking the time to share your review. If you would like to discuss your visit further, feel free to reach out to our team. Thanks, Calvin Jeong - Service Director - calvinj@sbhyundai.com

January 31, 2022

Thank you your dealer employee done for my car on there service very friendly and good job... More

by LANcrystal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
KEI YUkIMURA
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Feb 01, 2022 -

South Bay Hyundai responded

It was our privilege to serve you! Thanks for trusting South Bay Hyundai with your business and please don't hesitate to reach out if we can be of assistance again in the future!

January 31, 2022

Great service, top to bottom...especially customer service. Raymond Chang has excellent customer service! Very friendly! More

by macinnes_77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Chang
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Feb 01, 2022 -

South Bay Hyundai responded

Thank you for this wonderful feedback about our team! We appreciate you visiting us here at South Bay Hyundai and look forward to seeing you next time!

January 29, 2022

Lindsay was friendly in answering all my questions. My car was ready soon than I expected. More

by bgurl833
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lindsay
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Feb 01, 2022 -

South Bay Hyundai responded

Thank you for taking the time to leave us a review! We're so glad Lindsay was able to answer your questions and we hope we have the opportunity to serve you again in the future. Take care! - The South Bay Hyundai Team

January 28, 2022

Was able to schedule an appointment, and was taken within a few minutes after arriving, rep was very professional and detailed. More

by CLHEND7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure of name
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Jan 28, 2022 -

South Bay Hyundai responded

Thank you for reviewing South Bay Hyundai! We appreciate your positive feedback and hope we have the opportunity to serve you again in the future!

January 28, 2022

Very good and friendly service and staff, I am glad to be your costumer. Thank you South Bay Hyundai! More

by MARIAN_CALDARUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2022 -

South Bay Hyundai responded

We're honored to have you as a customer! Thank you for your support of the South Bay Hyundai team and we'll see you at your next visit!

January 28, 2022

quick response when I arrived. Time estimate was accurate, attitude was excellent. Waiting area was comfortable More

by stufis
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2022 -

South Bay Hyundai responded

Thank you for the wonderful feedback about your recent visit here at South Bay Hyundai! We hope to see you again next time!

January 28, 2022

Jack was helpful and gave realistic expectations on time. It did take a while though More

by Johnlaszlokiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2022 -

South Bay Hyundai responded

Thank you for the review and feedback. We appreciate you trusting the South Bay Hyundai team with your business and hope we have the opportunity to serve you again in the future!

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