Back

South Bay Hyundai - Service Center

Torrance, CA

4.4
2,242 Reviews

2,242 Reviews of South Bay Hyundai - Service Center

Sort by
December 29, 2021

Fine service but not a lot of communication. Seems like the staff is undertrained and understaffed in terms of service advisors. More

by michaelkagan1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vanessa
Dec 30, 2021 -

South Bay Hyundai responded

Michael, thank you for choosing South Bay Hyundai for your service needs. We appreciate your feedback regarding communication. If you have any other concerns or comments, please don't hesitate to reach out to me. Calvin Jeong - Service Director - calvinj@sbhyundai.com

December 29, 2021

It’s great service and honest people. I was happy to meet Nichole who was handled my vehicle. Thanks again More

by alwiny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichole
Jan 03, 2022 -

South Bay Hyundai responded

Thanks so much for rating us five stars! We're happy Nichole and the South Bay Hyundai team gave you such excellent care!

December 29, 2021

Amazing and helpful staff! Always on top of their work and find any way to try and help you ! Thank you! More

by paolamerin4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

South Bay Hyundai responded

It's truly our pleasure to serve you! Thanks for being a South Bay Hyundai customer. We appreciate your continued support and look forward to your next visit!

December 29, 2021

Always receive exceptional service from this dealer. I've bought several cars there and have been happy with each. More

by dondt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

South Bay Hyundai responded

We are so proud to hear that you had such a great time working with our team at South Bay Hyundai! Thank you so much for your kind words!

December 29, 2021

I came in with a lot of concerns about my 2020 Elantra, but Jack in the service department eased my mind even though I was so frazzled! He made sure to listen to truly understand what I was explaining was More

by ambermaya97
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

South Bay Hyundai responded

Thank you for taking the time to share your experience! We're happy to hear that Jack & the team provided you with excellent service and we'll be sure to pass along these kind comments. Take care and please don't hesitate to reach out if there's anything else we can do for you! - South Bay Hyundai

December 29, 2021

Excellent customer service, Jake kept me updated with the status of my car. Pleasant experience. More

by sclturner4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

South Bay Hyundai responded

We are so happy to hear that Jake could take great care of you! Thank you so much for your kind words about South Bay Hyundai!

December 28, 2021

Excellent customer service front start to end, however, attention to customer arrival took a while to bring an acknowledgment of there presence. More

by Jesush100684
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

South Bay Hyundai responded

We appreciate the shoutout to the South Bay Hyundai team! Thank you for being a customer!

December 28, 2021

Second time taking my Santa Fe to SB Hyundai. Vanessa Lechuga so kind and accommodating. Waiting area is clean, coffee and tea available as well. I’m happy with the service they did.. Thank you…! More

by lewisdlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Lechuga
Dec 29, 2021 -

South Bay Hyundai responded

This is fantastic feedback! We're so happy Vanessa made this such a great experience! We look forward to seeing you and your Santa Fe again! - South Bay Hyundai

December 28, 2021

I brought in my car with a known issue and CEL on. The issues is a warranty covered repair and instead they just pretended to clean the engine compartment and clear out the code without actually fixing th More

by klejdisradomi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicole
December 28, 2021

For my for my planed vehicle services, I only had to wait 1 hour for the servicing of my 2020 Hyundai Santa Fe SUV. More

by LARRYNEAL42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

South Bay Hyundai responded

Larry, we are so happy to hear that our team at South Bay Hyundai can take great care of your Hyundai Santa Fe SUV!

...
149
...