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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,242 Reviews

2,242 Reviews of South Bay Hyundai - Service Center

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December 12, 2021

Jack was very helpful with getting my car service and I was able to get my car back in time. Thx Jack! More

by JODY_NISHIKAWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2021 -

South Bay Hyundai responded

We're glad to hear that Jack gave you such excellent care during your visit to South Bay Hyundai! Thank you for rating us five stars, Jody!

December 10, 2021

very kind & waiting is very short.Thank you!!!Thank very kind & waiting is very short. Thank you!!! Thank you!!! Thank you!!! Thank you!!! Thank you!!! More

by arirang1002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
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Dec 13, 2021 -

South Bay Hyundai responded

It was our pleasure to serve you! Thank you for visiting our team here at South Bay Hyundai. We hope to see you again next time!

December 10, 2021

The service at my Hyundai dealership is wonderful. I especially like the way the assistant manager Donnie is so helpful! More

by DEPALMA_DENICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Report | Print
Dec 10, 2021 -

South Bay Hyundai responded

This is awesome to hear! Thank you so much for leaving the South Bay Hyundai team your kind words and five-star rating!

December 09, 2021

Excellent service! I was very satisfied with the service received. Agents were friendly and highly professional. More

by lffiallos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Report | Print
Dec 09, 2021 -

South Bay Hyundai responded

Thank you for your review! Our team is lucky to have you as a customer! See you next time at South Bay Hyundai!

December 09, 2021

it was a great dealership with caring and energetic people working there. highly recommended this place More

by MEGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : lady at the desk inside service was amazingly friendly
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Dec 09, 2021 -

South Bay Hyundai responded

Megan, we are so proud to hear that you had such a great time working with our team at South Bay Hyundai! Thank you so much.

December 09, 2021

Service Center is very attentive, fast, and organized. They complete all that is on the work service sheet and reason for service. More

by gfarias27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Report | Print
Dec 09, 2021 -

South Bay Hyundai responded

Thank you for your review! We hope future customers see your positive comments! See you next time at South Bay Hyundai!

December 09, 2021

Friendly and fast service. Nicole is excellent in helping us, answering questions that we had. More

by diendorpv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson - 5 stars
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Dec 10, 2021 -

South Bay Hyundai responded

We are so proud to hear that Nicole could do such a great job for you! Thank you so much, South Bay Hyundai appreciates you.

December 09, 2021

My service attendant Nicole Nelson at So Bay Hyundai was awesome! She Was super friendly & helpful, answered all my questions. She quoted 2 hr wait for oil Svc & rotation. She offered free shuttle ride, I d More

by OYEJOHNNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
Report | Print
Dec 09, 2021 -

South Bay Hyundai responded

We are so proud to hear that you had such a great time working with Nicole! Thank you so much.

December 08, 2021

Left trash (boxes) in the trunk of my car that do not belong to me and was inconvenienced by having to find a place to break down and dispose of such large boxes. Boxes have names of people unknown to me More

by gjt9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown employee name. However, he was kind and helpful.
Report | Print
Dec 26, 2021 -

South Bay Hyundai responded

Hi, We'd like to discuss this more with you to determine what happened. Please contact me at your earliest convenience. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

December 08, 2021

The service rep was very friendly and explained everything that was done/inspected to my car when I picked it up. More

by CBBENSON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
Report | Print
Dec 09, 2021 -

South Bay Hyundai responded

Thank you for your 5-stars! See you next time at South Bay Hyundai!

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