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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,243 Reviews

2,243 Reviews of South Bay Hyundai - Service Center

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November 17, 2021

Service was great and timely. Employees were helpful and courteous. I will definitely use the center again. More

by MAHROKHMALEK
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2021 -

South Bay Hyundai responded

Thank you for reviewing South Bay Hyundai! We're glad you had a pleasant visit with our team and we look forward to seeing you again next time!

November 16, 2021

EXCELLENT COMMUICATION AND SERVICE. THIS IS MY 4TH HYUNDAI.I NEVER NEED TO FEEL MY CAR WILL NOT PERFORM FOR ME, I LVE IT AND THE DELERSHIP IS FABULOUS. More

by hal1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
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Nov 16, 2021 -

South Bay Hyundai responded

Thank you for the wonderful review! We appreciate your business and look forward to your next visit with our team here at South Bay Hyundai!

Nov 16, 2021 -

hal1 responded

April 2022 is my next service, thx

November 15, 2021

Although I had to return a second time to have the recalled part replaced, service there was great. More

by plui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan, Leo Gomez
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Nov 16, 2021 -

South Bay Hyundai responded

Thank you for the kind review! Please don't hesitate to reach out if we can be of service again in the future! - The South Bay Hyundai Team

November 11, 2021

Thank you Jack Kim at Hyundai for excellent service again! Thank you for accommodating me as soon as you could with an appointment, and for fixing the remote key problem :) More

by Laurie C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2021 -

South Bay Hyundai responded

Jack and the South Bay Hyundai team are happy to hear you had a five-star experience, Laurie! Thank you for your great review!

November 09, 2021

Excellent costumer service , Jack did the extra mile , I’m so pleased , definitely I’ll come back yo this location , thank you ! More

by Hyundai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2021 -

South Bay Hyundai responded

Thank you for giving us the opportunity to serve you! We're glad to hear Jack & the team exceeded your expectations and we look forward to seeing you again next time here at South Bay Hyundai!

November 08, 2021

Oil change was good,but there's some warning light unattended, please check next time More

by MAOV69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donnie Ellis
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Nov 23, 2021 -

South Bay Hyundai responded

Thank you for taking the time to share this feedback. We're sorry we were unable to provide you with a five-star experience this time around and will pass this feedback along to our team so that we can take steps to improve. Please don't hesitate to reach out directly if you'd like us to take another look at your vehicle. Thanks again, Calvin Jeong - Service Director - calvinj@sbhyundai.com

November 07, 2021

Jack and Donnie are always ready to assist with great customer service. You can always depend on them. More

by ANDREANGELOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Report | Print
Nov 09, 2021 -

South Bay Hyundai responded

Thank you for your confidence in the South Bay Hyundai team! We're glad Jack & Donnie continue to deliver excellent service and we look forward to seeing you at your next visit. Take care!

November 07, 2021

The interaction with the service department went very well . They were quick, courteous and professional. Recommend highly. More

by vmyers001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2021 -

South Bay Hyundai responded

Thank you for visiting us here at South Bay Hyundai! We appreciate your great review and hope to see you again next time!

November 05, 2021

Great Service guys thanks alot specially Donnie he is the man and is always to help in anyway he can he is the best More

by Martin Sanchez Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
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Nov 08, 2021 -

South Bay Hyundai responded

Thank you, Martin! Donnie and the South Bay Hyundai team appreciate your great feedback and five-star rating!

November 05, 2021

Professional. Available to ask questions.He Professional. Available to ask questions. He listens. This the 2nd car that I have purchased. Christian is the BEST@ More

by bsweet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Suh
Other Employees : Christian Proctor. 5 Stars 🌟, Donnie Ellis
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Nov 08, 2021 -

South Bay Hyundai responded

Thank you for your loyal business! We're honored to have you as a South Bay Hyundai customer and look forward to seeing you next time!

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