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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,299 Reviews

2,299 Reviews of South Bay Hyundai - Service Center

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October 18, 2021

The crew was efficient and friendly and got the job done in a timely manner. It’s good to have an appointment as it gets quite busy there. More

by Panda Bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Oct 20, 2021 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your vehicle's service needs! We appreciate your business and look forward to your next visit with us!

October 18, 2021

This is my second time taking my vehicle to South Bag Hyundai, and this is the best dealership I have worked with. Everyone is patient, detailed, and friendly! More

by justicewalker911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
Oct 20, 2021 -

South Bay Hyundai responded

Thank you so much for the kind words! We appreciate your loyal business and look forward to seeing you again next time here at South Bay Hyundai!

October 14, 2021

Had a great service experience with Jack Kim! Jack always goes the extra mile in leaving his customers a great sense of support and service. He made sure I understood not just the diagnostics of any vehicle More

by rojk79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

South Bay Hyundai responded

We're happy Jack helped you have a positive service visit! Thank you for rating South Bay Hyundai five stars!

October 12, 2021

Donnie was very accommodating and bent over backwards to take care of my needs on short notice. More

by mark@kaytoncane.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Oct 12, 2021 -

South Bay Hyundai responded

Mark, we are so happy to hear that you had such a great time working with our team at South Bay Hyundai! Thank you so much!

October 09, 2021

I don't think it is possible for a zero star go they get a 1 for the service department and the serviec director as well at the general manager. Absolutely no communication from those people at all after t More

by andrewdesimone
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Suh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Butler, Donnie Ellis
Oct 25, 2021 -

South Bay Hyundai responded

Thank you for reaching out. We truly apologize for your frustration, as well as for the lack of communication from our team. A member of our staff will be reaching out to you shortly. Thanks again.

October 05, 2021

Calvin really goes above and beyond for the customers. They always take good care of my car and make sure that my questions are answered and offer the best suggestions for what I need to take care of with More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

South Bay Hyundai responded

Wow, thank you so much for the kind review, Victor! We're so glad that Calvin and the team continue to earn your loyal business and we'll be sure to share your wonderful feedback with them. Thanks again and we'll see you next time here at South Bay Hyundai!

October 05, 2021

Fast, easy, reliable service. Mechanic Omar and Donnie were helpful and provided excellent services to me. More

by atorres2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar (Mechanic), Donnie Ellis
Oct 05, 2021 -

South Bay Hyundai responded

We're happy to hear Omar and Donnie this a five-star visit! Thank you for coming to South Bay Hyundai!

October 04, 2021

Great service! Jack Kim explained everything and answered all my questions. Car was ready on time. More

by ross.randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

South Bay Hyundai responded

Thank you, Ross! We're happy to hear the South Bay Hyundai team provided such excellent care to you!

October 01, 2021

I wasn't please with the waiting area but I extremely please with the quickness of the service and the friendliness of the staff. I think I will be switching from Hyundai Downey! More

by blest1_two
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

South Bay Hyundai responded

Thank you for choosing South Bay Hyundai! We hope to improve our waiting area for your next visit.

October 01, 2021

I was there for my service. My service was done really fast.I will appreciate if they can do the service more quickly but still very good service. More

by PUNEETBUBLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 01, 2021 -

South Bay Hyundai responded

We can't thank you enough for your kind comments! We appreciate your review, and hope to have you as a customer for life at South Bay Hyundai!

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