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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,272 Reviews

2,272 Reviews of South Bay Hyundai - Service Center

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August 17, 2021

The service I received was great! Donnie is a true professional. Everyone is polite and helpful. I have been coming here for 7 years and have never had a problem. More

by kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Aug 18, 2021 -

South Bay Hyundai responded

Thank you for your loyal business, Kevin! We're honored to have you as a South Bay Hyundai customer and we look forward to your next visit!

August 16, 2021

Donnie, in Service, I appreciate your professionalism. South Bay Hyundai really exceeded my expectations. I would definitely return, and recommend South Bay Hyundai in Torrance, CA. More

by vivasjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Aug 16, 2021 -

South Bay Hyundai responded

Thank you for recommending Donnie and our team! We're so happy to hear that we provided you with 5-star service! See you next time!

August 16, 2021

Nicole was awesome - great customer service and outstanding communication skills! Waiting area was comfortable and coffee was delicious. Everyone was friendly and attentive. Great job! More

by joannrallo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole (not sure it's her name but she has red-ish hair)
Aug 16, 2021 -

South Bay Hyundai responded

Thank you for complimenting us on all of our amenities and service! We appreciate your review at South Bay Hyundai, Joan!

August 13, 2021

Always very responsible respectful and reponsive-relatively to other dealers Especially thanks to Calvin Jung service manager and general manager and Enrique and Raymond. Thanks to you a More

by kmotorsceo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

South Bay Hyundai responded

It's our pleasure to serve you! Thank you for being a South Bay Hyundai customer. We appreciate your kind words about our team and look forward to your next visit!

August 12, 2021

Using phone to get in touch with service is a bad idea, no one answers, I they do they connects me with a Service person I cannot leave message with. So everyone has to be computer literate to make simple More

by dooccettal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 13, 2021 -

South Bay Hyundai responded

We appreciate your honest feedback and are sorry to see we didn't earn five stars this time. We look forward to seeing you at your next appointment so we can provide a five-star experience next time. Thank you! - South Bay Hyundai

August 12, 2021

Donnie’s customer service was Impeccable! He was very polite and made sure I was taken care of and had me in and out of there in no time. Would definitely recommend to friends and family. Thank you! More

by sosajessica95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Aug 13, 2021 -

South Bay Hyundai responded

Thank you so much for the great five-star rating and recommendation! We are glad Donnie has helped you enjoy visiting South Bay Hyundai for all your automotive needs! We'll see you on your next visit!

August 11, 2021

The service was quick and on time to exceed my expectations. Excellent customer service was provided. Would definitely recommend this Hyundai service to others looking More

by kthap806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 11, 2021 -

South Bay Hyundai responded

We are so happy to hear that your time at South Bay Hyundai was so great! Thank you for taking the time to tell us about your experience. We appreciate you!

August 10, 2021

Having an appointment for my service made it so easy. I was told it would take about 2 1/2 hours and it was done within 2 hours. More

by deesha48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

South Bay Hyundai responded

It was our pleasure to take care of you! Thank you for choosing South Bay Hyundai for your service needs!

August 07, 2021

When we called to make appointment, the person transferred us to the service dept, then it rang for a long time, then to the voice mail, then it said the mail box was full and hung up. That repeat More

by MINAHCHEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

South Bay Hyundai responded

Thank you for bringing this to our attention - we will be passing it along to our team. We appreciate your business and hope to see you again in the future. Take care!

August 06, 2021

Professional, knowledgeable & detailed. Jack keep me informed with the progress of my car. I had to wait longer than I had anticipated, but Jack keep me abreast. More

by SHARON5230
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

South Bay Hyundai responded

We're glad Jack could keep you informed and updated. Thanks for choosing South Bay Hyundai, we hope to be of service to you again in the future!

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