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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,272 Reviews

2,272 Reviews of South Bay Hyundai - Service Center

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August 06, 2021

Having an appointment helps. My service agent Jack Lee, explained what my 75,000 service entailed. The waiting area and restrooms were clean. Bring the popcorn back. More

by breee996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2021 -

South Bay Hyundai responded

We're glad Jack provided you with great care while you were having your vehicle serviced at South Bay Hyundai! Thank you for the great review!

August 06, 2021

Everything was fine from drop off to pick up; Jack Kim was very cordial, explained what was needed with clearness and efficiency. Totally satisfactory process and car appears to be in fine shape. More

by ABHOLMAN8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your vehicle! We're glad to hear Jack and the team delivered excellent service and we hope to see you again in the future. Take care!

August 05, 2021

The staff were pleasant and helpful. Specifically, Jack who helped me and Ronald who remembered me by name and my visit a few weeks ago with another issue. More

by kenvm1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

South Bay Hyundai responded

We're so happy to hear this! Thanks for sharing your positive experience. We'll pass along your kind comments to Jack and Ronald!

August 05, 2021

A big "shout out" to Jack in the Service Department. He is always friendly and efficient! He makes you feel like you are the most important customer in the world! Thanks Jack, my are really good at what y More

by donnawendl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

South Bay Hyundai responded

Thanks for the shoutout! We're lucky to have Jack on the South Bay Hyundai service team and will pass along this awesome review!

August 05, 2021

Customer service was extremely helpful and friendly. Thank you for the teamwork. Toya and JC were the ones that made me a deal I couldn’t turn down. More

by tiredjulian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toya hardness , J C Chatman Nicole is service. , Jermaine Johnson
Aug 06, 2021 -

South Bay Hyundai responded

Thank you for the five-star rating! We're so happy Toya and JC could help you find that perfect deal! We appreciate you coming to work with the South Bay Hyundai!

August 04, 2021

The service person was very nice , however I had to revisit due to an issue with my car and I don’t like how I was communicated with, so I will no longer come back. More

by juliathehealthgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know his name and he had a mask so I can’t identify his face
August 03, 2021

They do a great job, fix it right the first time. A little bit slower than a non-dealer place and a bit more expensive but you know youre getting genuine parts and it will be done right the first time. More

by c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

South Bay Hyundai responded

Thank you for your review! We look forward to seeing you next time! - South Bay Hyundai

July 31, 2021

jack got me the service i needed. rental was right next door so it was convenient. give him a raise. and give raymond a raise too. More

by simply_dorian
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

South Bay Hyundai responded

We're so happy to read your five-star review! We'll be sure to let Jack and our team know they've made this a great experience for you! We'll see you at South Bay Hyundai again!

July 27, 2021

Nicole N. was my service representative and she was on top of her game. She understood I would be working while waiting for my vehicle and took care of everything for me. I was on a business call when it More

by Ramona C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole N
Jul 28, 2021 -

South Bay Hyundai responded

We can't thank you enough for your kind review, Ramona! We're so happy that you were able to get some work done while Nicole and our team were working on your vehicle! We will pass along your kind comments to everyone! -South Bay Hyundai

July 26, 2021

The only service department I trust and have been a customer for over 10 years! They really value service and go above and beyond to make sure their customers are happy. A+++ More

by romero702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond , Kathy Nguyen, Donnie Ellis
Jul 28, 2021 -

South Bay Hyundai responded

Thank you so much for your loyal business! We're grateful for all of your support over the past 10 years and consider ourselves truly lucky to have you as a part of the South Bay Hyundai family. Take care and we'll see you next time!

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