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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,272 Reviews

2,272 Reviews of South Bay Hyundai - Service Center

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July 12, 2021

Very friendly and organized in the service area. They had chairs outside so I could wait while they serviced my car. The service was excellent. More

by mamabelle17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

South Bay Hyundai responded

We’re delighted we could deliver an excellent experience! - South Bay Hyundai Team

July 08, 2021

Took 2 months in the shop for them to inform me that the part needed for my car was on back order and the rental I was given was only covered for 17 days. I had to cover the other 43 days and Hyundai corpor More

by bolden_n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen, Donnie Ellis
Jul 23, 2021 -

South Bay Hyundai responded

Thank you for your honest feedback. We value our customers' time and feedback and we apologize for not meeting your needs. Our goal is to address your concerns and hopefully turn this negative experience into a positive one. Calvin Jeong - Service Director - calvinj@sbhyundai.com

July 07, 2021

From start to finish, EVERY interaction I've had with the team at Genesis South Bay has been excellent. Special mention goes to used car Manager Patterson and Genesis service advisor Donnie Ellis. I won't More

by Charles Walls
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jul 08, 2021 -

South Bay Hyundai responded

Thank you for the awesome five-star rating, Charles! We're delighted to have earned your trust and business! We appreciate the feedback and will see you at your next appointment! - South Bay Hyundai

July 06, 2021

I was very pleased with the service, the service attendant was very professional and helpful. I spent more time than I expected but the service was worth it. More

by WILMAWILLIAMS7433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jul 07, 2021 -

South Bay Hyundai responded

Thank you for choosing South Bay Hyundai, we appreciate your positive feedback!

July 03, 2021

This dealership always takes good care of me. They have some of the most nicest and caring employees. They offer great amenities during your wait. More

by sosaluisa30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

South Bay Hyundai responded

Thank you so much for these kind comments about our team! We're truly grateful to have you as a South Bay Hyundai customer and look forward to your next visit with us!

July 01, 2021

Donnie always makes my visit a great experience Thank you Donnie. More

by paulahuling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jul 01, 2021 -

South Bay Hyundai responded

We're glad to know you can always count on Donnie! Thanks for being a South Bay Hyundai customer!

July 01, 2021

Thank you so much for your hard work. Car works and sounds great More

by sharonneb04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermey
Jul 02, 2021 -

South Bay Hyundai responded

Thank you! We're glad to hear it! We look forward to seeing you at your next appointment! – South Bay Hyundai

July 01, 2021

good service, quick and responsible, faithful. I like good service, quick and responsible, faithful. I like this dealer a lot More

by JOSHUASHIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jul 02, 2021 -

South Bay Hyundai responded

This is a fantastic review! Thanks from the entire team at South Bay Hyundai!

June 30, 2021

The Service Department has been a good experience, I would recommend this Service Department to any Hyundai owner. More

by ISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex
Jun 30, 2021 -

South Bay Hyundai responded

We are honored to receive your support. Thank you! - South Bay Hyundai Service Team

June 30, 2021

Donnie is friendly, courteous and provides customer service every time! More

by Sue
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jun 30, 2021 -

South Bay Hyundai responded

Thanks for much, Sue! We'll be sure to share this review with Donnie!

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