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South Bay Hyundai - Service Center
Torrance, CA
2,243 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,243 Reviews of South Bay Hyundai - Service Center
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May 05, 2021
The service representative, "Donnie" greeted me with a professional attitude and was honest in the service that was needed. I am pleased. Thank to You. professional attitude and was honest in the service that was needed. I am pleased. Thank to You. More
by chelia2
Verified CustomerEmployees Worked With
Donnie Ellis
May 05, 2021
Jack is amazing! He is the reason I keep coming back to South Bay Hyundai. He’s extremely knowledgable and goes up & beyond to find a solution to resolve any issues I have with my Genesis. I’m very app South Bay Hyundai. He’s extremely knowledgable and goes up & beyond to find a solution to resolve any issues I have with my Genesis. I’m very appreciative & thankful for his expertise. He’s the MVP! More
by IRENE
Employees Worked With
May 04, 2021
Brang vehicle in for recalls to find the parts were not available. Wasn’t told recalls were unavailable on the weekends. I now have to reschedule again available. Wasn’t told recalls were unavailable on the weekends. I now have to reschedule again More
by mrkbaldus
Employees Worked With
May 04, 2021
The staff was friendly. The waiting area was clean and comfortable. Raymond at the service department was easily accessible and friendly. And the work was finished less time than what I expected. Overall comfortable. Raymond at the service department was easily accessible and friendly. And the work was finished less time than what I expected. Overall a great place. More
by SJ2100
Employees Worked With
Raymond
May 04, 2021
I love this location in Torrance I will go to no other Hyundai dealership, Calvin and Jack are the best to people in Service department 😉🚙 Hyundai dealership, Calvin and Jack are the best to people in Service department 😉🚙 More
by MSTINAJ5
May 03, 2021
Donny, my service advisor was excellent.He was very Donny, my service advisor was excellent. He was very professional and made my service experience very pleasant. I would highly recommend this dealer Donny, my service advisor was excellent. He was very professional and made my service experience very pleasant. I would highly recommend this dealership and especially Donny. More
by leo12tiger
Employees Worked With
Donnie Ellis
April 30, 2021
Rex was the first to help and his follow through on keeping me posted was the best I’ve dealt with in a long time. The overall service given to me was amazing. I didn’t have to wait long to find out w keeping me posted was the best I’ve dealt with in a long time. The overall service given to me was amazing. I didn’t have to wait long to find out what was wrong with my vehicle and they handled everything with a great deal of professionalism from beginning to end. My car had about 6 different issues and it was ready in less than a week. More
by JTEDDYGARCES
Employees Worked With
Rex
April 30, 2021
It was my first visit to the dealership and Jack was amazing both customer service and auto service. Jack was kind, helpful and knowledgeable. I will definitely be back and feel that my car will be in amazing both customer service and auto service. Jack was kind, helpful and knowledgeable. I will definitely be back and feel that my car will be in good hands. More
by michelle.singleton
Employees Worked With
April 29, 2021
Horrible experience. The service advisor messed up the write up about a problem with my car and a part order. I already took it in twice to have the issue repaired. The service advisor admitted his mist write up about a problem with my car and a part order. I already took it in twice to have the issue repaired. The service advisor admitted his mistake and promised they would take care of everything. 2 days later I call back to find out when I can schedule the 3rd time for this repair. Suddenly the service manager and assistant service manager say they are refusing me service and I am no longer welcome at the dealership. Meanwhile they already have the money I paid for the repair. The manager Calvin Jeong won't speak to me, give me any explanation, or refund my money. Please chose another dealership for your service needs. Don't trust anyone at this dealership. More
by Ltlblkraincloud
April 29, 2021
The first time I visited in 2020 had a really good experience with early morning service on a Saturday. The last time it was the end of the day on a Saturday and felt a courteous but rushed. experience with early morning service on a Saturday. The last time it was the end of the day on a Saturday and felt a courteous but rushed. More
by gladone
Employees Worked With
