South Bay Hyundai - Service Center
Torrance, CA
2,243 Reviews of South Bay Hyundai - Service Center
Thank you Jack for the amazing service both customer service and auto service! The entire SB Hyundai service department does a great job to keep all of the customers happy and well informed as to the ne service and auto service! The entire SB Hyundai service department does a great job to keep all of the customers happy and well informed as to the necessary auto service and timing of said service. THANKS! More
The service reps are very courteous and thorough. Enrique in particular was great! He even took the time to update me when I didn't ask. Raymond is also excellent. So why 4 stars instead of 5? Because this in particular was great! He even took the time to update me when I didn't ask. Raymond is also excellent. So why 4 stars instead of 5? Because this was the second time in 2 weeks I had to come in for the same problem. My understanding is that this was more due to Hyundai corporate policy so the missing star is more a reflection on them and not the service dept. More
Went in for a recall with appointment and told 3-4 hours. After over 5 hours, I called and they were still not done. Turned out to be 6 hours. A little heads up would have been nice or at least offer to After over 5 hours, I called and they were still not done. Turned out to be 6 hours. A little heads up would have been nice or at least offer to give a ride back to the dealer. More
Jack, the service advisor, and Jin, valet driver, were excellent. Provided exact time range and gave courtesy call. The service was done on time and cleaned vehicle meticulously. Thank you both excellent. Provided exact time range and gave courtesy call. The service was done on time and cleaned vehicle meticulously. Thank you both More
Donnie was great. Communicated clearly, set the expectation, delivered on time and offered good suggestions. Exceptional service. I will definitely rely on this dealership and Donnie in the future. expectation, delivered on time and offered good suggestions. Exceptional service. I will definitely rely on this dealership and Donnie in the future. More
Great customer service friendly and made sure he kept me updated on my car , the smoothest transaction ever at a dealership , would continue to go again. updated on my car , the smoothest transaction ever at a dealership , would continue to go again. More
Went in for recall service and service person explained to me exactly what was going to happen and how long the whole thing would be and provided shuttle service to and from my location. Very much apprecia to me exactly what was going to happen and how long the whole thing would be and provided shuttle service to and from my location. Very much appreciated their hospitality. More
Excellent service & warm self down 2 earth knowledge 4 info about your car! I would choose this Dealership the best since I bought my car, and info about your car! I would choose this Dealership the best since I bought my car, and More
Donnie was great! Will definitely come again!!! The shuttle to the mall was perfect to help the time pass by faster, was very satisfied with the service!!!! shuttle to the mall was perfect to help the time pass by faster, was very satisfied with the service!!!! More