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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,242 Reviews

2,242 Reviews of South Bay Hyundai - Service Center

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March 30, 2021

I brought my vehicle in for a recall Jack was professional Curious and he genuinely seemed to care about the service he offers. Thank You again. More

by C_ANYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

South Bay Hyundai responded

We're so glad Jack could help take care of that recall for you! Thank you for taking the time to leave us your five-star rating and review! We hope you'll let us know if you need anything else! - South Bay Hyundai

March 29, 2021

Jack was helpful and very pleasant to deal with. He kept me up to date on the status of my car and I received it as promised More

by mrspooldoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

South Bay Hyundai responded

Thank you for your confidence in Jack during your recent service appointment! See you next time at South Bay Hyundai!

March 29, 2021

Donnie is wonderful and very helpful he is the best thank you for all your help excellent customer services skills and very nice staff th More

by SHANAE28JACKSONBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Mar 31, 2021 -

South Bay Hyundai responded

Donnie will be so pleased to hear they've made your visit worthy of five stars! Thank you for taking the time to work with us and leave your great review! We look forward to seeing you next time! - South Bay Hyundai

March 29, 2021

The guys treated me well and did a great job on my car. Very efficient, everything went smoothly. That’s why I keep going back to South Bay Hyundai. More

by Bill C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
Mar 29, 2021 -

South Bay Hyundai responded

Thank you for your confidence in South Bay Hyundai, and for your business. We are thankful to have you as a customer, Bill.

March 29, 2021

they are nice to work with and the car was cleaned very well. I wish they took less time though, but I would still rather have everything done properly than rushed. More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

South Bay Hyundai responded

Thanks for the review, Sarah! We're glad to hear you were satisfied with your service visit and we appreciate your patience. We look forward to seeing you again at your next appointment! - South Bay Hyundai

March 28, 2021

Always the best - Donnie, Calvin and the service department are courteous, quick, and professional. They picked up my car and returned it to me later in the afternoon. Very happy customer! More

by Harry F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Mar 30, 2021 -

South Bay Hyundai responded

Thanks for the awesome review, Harry! We are so pleased to hear Donnie, Calvin, and the rest of our service team provided such a positive experience! We'll share your compliments and five stars with them! We'll see you at your next appointment! - South Bay Hyundai

March 27, 2021

Kind people and nice service! It took less time than I thought. I am looking forward next visit to replace BSD system part . Thank you for everything! More

by Chanwoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
He is Korean. I didnt get his name.
Mar 30, 2021 -

South Bay Hyundai responded

Reviews like this one make our day! Thanks from the South Bay Hyundai team!

March 26, 2021

Jeremy Davis, service representative is very dishonest and made me feel as I am a stupid female customer. I will never come back again. Horrible experience. More

by jen_siu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Davis
Apr 19, 2021 -

South Bay Hyundai responded

Jen, we sincerely apologize for your recent interaction with one of our team members. It is never our intention for a customer to leave feeling disappointed. We will be addressing your comments with our team and would like the opportunity to discuss this experience with you, please reach out at your convenience, Calvin Jeong - Service Director - calvinj@sbhyundai.com

March 25, 2021

Very fast and reliable service,service advisor was very clear and the prices for the service were modest and would really lime to recommend, and would return for future services. More

by cruzped10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

South Bay Hyundai responded

Thanks for such a great five-star review! It's such a wonderful feeling to see we've made your visit to our service center stress-free! We appreciate the recommendation and look forward to assisting you again in the future! - South Bay Hyundai

March 24, 2021

Raymond Chang was friendly and helpful. He handled the recall issue on my 2018 Tucson efficiently and quickly! Such a pleasure dealing with such a nice and competent young man! More

by klemaistre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Chang
Mar 25, 2021 -

South Bay Hyundai responded

Thank you for taking the time to share this wonderful feedback; Raymond will be so happy to hear it! Take care and please don't hesitate to reach out if we can be of service again in the future! - The South Bay Hyundai Team

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