South Bay Hyundai - Service Center

Terrific service. I was greeted by a friendly and professional team member, who was extremely kind and cordial. The service was performed within the time frame that was promised and when I came by to professional team member, who was extremely kind and cordial. The service was performed within the time frame that was promised and when I came by to pick up the car, I was again greeted and everything was ready for a quick departure. I very much enjoyed the experience. More

After initially waiting 10 days for repair I returned 20 miles later to have same problem fixed at higher cost than originally quoted- nightmare! Terrible experience. miles later to have same problem fixed at higher cost than originally quoted- nightmare! Terrible experience. More

I have my Equus serviced since 2012 and Southbay Hyundai has kept the same quality of excellence. I would never take my car elsewhere. Excelsior has kept the same quality of excellence. I would never take my car elsewhere. Excelsior More

They make the process as easy as possible. Even with the new Covid protocals in place they get it done in a reasonable time. Always friendly and efficient. new Covid protocals in place they get it done in a reasonable time. Always friendly and efficient. More

Once again the team of Donnie Ellis and Calvin at service department did it they always manage to surpass my expectations. Thank you very much and congratulation to you both for your well deserved promotion. department did it they always manage to surpass my expectations. Thank you very much and congratulation to you both for your well deserved promotion. More

Jack was great, very nice & informative. The whole experience didn’t take too long & I got the outcome I wanted. I would definitely return again! experience didn’t take too long & I got the outcome I wanted. I would definitely return again! More

Jack is always friendly and ready for me when I arrive. The service was completed in quicker than was estimated which is always a good thing The service was completed in quicker than was estimated which is always a good thing More

We recently brought our 2012 Hyundai Veloster for a check engine light issue. Donnie was not only helpful, courteous and knowledgeable about our problem, he went above and beyond for us. It is always a pleas engine light issue. Donnie was not only helpful, courteous and knowledgeable about our problem, he went above and beyond for us. It is always a pleasurable experience dealing with him, and I always feel like I am kept in the loop and well informed on the progress the technicians are making on our car. This level of service ensures we will continue to return to Southbay Hyundai and Donnie. More

Our car needed a new engine and despite the fact that the replacement took longer than we would have liked, the service we received from our service representative Jack Kim was first rate. He kept us inform replacement took longer than we would have liked, the service we received from our service representative Jack Kim was first rate. He kept us informed on the progress of the repair throughout the process and provided exemplary customer service from start to finish - consistent with what we've come to expect from the SB Hyundai team. Our car is now working perfectly - thank you Jack Kim and the SB Hyundai team! More

Enrique in service was great. I was in a hurry and he offered to send my receipt via email so I didn't have to wait. offered to send my receipt via email so I didn't have to wait. More