South Bay Hyundai - Service Center
Torrance, CA
2,243 Reviews of South Bay Hyundai - Service Center
Wow! Jack was really refreshing to deal with! Attentive, knowledgeable and GREAT communication made this potentially frustrating situation, very easy and uneventful! Thanks Jack K. knowledgeable and GREAT communication made this potentially frustrating situation, very easy and uneventful! Thanks Jack K. More
Excellent service from Ray and the SB Hyundai team. They handled my needs and kept me posted along the way. Very cognizant of Covid issues too. Thanks handled my needs and kept me posted along the way. Very cognizant of Covid issues too. Thanks More
Our service advisor was Rex, who was young and who was in the first week on the job. He was very friendly and courteous. They estimated 2 hours for an oil change/inspection. It took about 2.5 hours but they the first week on the job. He was very friendly and courteous. They estimated 2 hours for an oil change/inspection. It took about 2.5 hours but they gave me an update when I requested it. Besides the wait, it was a pleasant experience More
All-around service was great. The only thing that I didn't like was the long wait. I made an appointment where I was on time, but did get helped until 30 minutes later. It was overly busy and I under didn't like was the long wait. I made an appointment where I was on time, but did get helped until 30 minutes later. It was overly busy and I understood the delay, but the appointment system doesn't seem to work. It made me feel as though I shouldn't have bothered setting one up. Other than that the customer service was excellent. They rented a car for me since the work wouldn't be completed until the following day due to a part that was not readily available. I ordered windshield wipers that Donnie installed on the car himself, which showed his versatility. His customer service was outstanding, which was appreciated greatly. More
I have to give 3 out of 5 Everything was perfect , only I have to give 3 out of 5 Everything was perfect , only part is missing was washing car in return ! They didn’t wash the car and they told me due to I have to give 3 out of 5 Everything was perfect , only part is missing was washing car in return ! They didn’t wash the car and they told me due to covid we can’t wash a car ! To me how come they can do every other thing but car wash !!!! As a loyalty to customer southbay Hyundai is next to car wash they have to send a car to there just for basic wash before they turn in to customer . More
I was new to this location.It was easy to set up an I was new to this location. It was easy to set up an appointment. Raymond understood my problem, and was able to explain what needed to be done. I I was new to this location. It was easy to set up an appointment. Raymond understood my problem, and was able to explain what needed to be done. I accepted. Also, the, recall was taking care of at the time. Every thing was done by the next day. Although Raymond was off the day of pick up, a message for Jeremy to call me when it was ready and he sis, More
From the minute I drove up, without an appointment, they were warm and welcoming. They quickly wrote up the work order and I was on my way in minutes! I have already been impressed with the level of servi were warm and welcoming. They quickly wrote up the work order and I was on my way in minutes! I have already been impressed with the level of service at South Bay Hyundai! More
The customer service and the quality of the work by South Bay Hyundai is always great. I'll definitely be visiting again in the future Bay Hyundai is always great. I'll definitely be visiting again in the future More
The best in South Bay my car always runs 100 times better when I visit this dealership . And they kept there word by giving me a free oil change when I visit this dealership . And they kept there word by giving me a free oil change More