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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,250 Reviews

2,250 Reviews of South Bay Hyundai - Service Center

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February 06, 2021

All-around service was great. The only thing that I didn't like was the long wait. I made an appointment where I was on time, but did get helped until 30 minutes later. It was overly busy and I under More

by just124fun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Feb 08, 2021 -

South Bay Hyundai responded

Thank you for taking the time to tell us about your service visit at South Bay Hyundai! We're sorry to hear you experienced a delay when dropping your vehicle off to us. We're glad we could offer you an otherwise great experience and help you get replacement transportation while waiting for your vehicle to be repaired! We are happy that Donnie could make the process easier, and we look forward to providing you with a five-star experience at your next service appointment!

February 05, 2021

I was new to this location.It was easy to set up an I was new to this location. It was easy to set up an appointment. Raymond understood my problem, and was able to explain what needed to be done. I More

by teddyloretta
Recommend Dealer
Yes
Employees Worked With
Raymond Chang and Jeremy, service dept
Feb 05, 2021 -

South Bay Hyundai responded

Thank you for your five-star review! We're glad that Raymond and Jeremy could help you get your vehicle repaired promptly. We hope you'll contact us again for your next service appointment! - The team at South Bay Hyundai

February 05, 2021

From the minute I drove up, without an appointment, they were warm and welcoming. They quickly wrote up the work order and I was on my way in minutes! I have already been impressed with the level of servi More

by RODJENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Feb 05, 2021 -

South Bay Hyundai responded

We’re delighted we could deliver an excellent experience! - South Bay Hyundai Team

February 05, 2021

I have to give 3 out of 5 Everything was perfect , only I have to give 3 out of 5 Everything was perfect , only part is missing was washing car in return ! They didn’t wash the car and they told me due to More

by mahrokhs
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

South Bay Hyundai responded

Thank you for your honest feedback! We will be passing along your comments to our team and hope we can have the opportunity to work with you again!

February 02, 2021

The best in South Bay my car always runs 100 times better when I visit this dealership . And they kept there word by giving me a free oil change More

by NAWILLIAMS2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

South Bay Hyundai responded

It's always our pleasure to service you! Thanks for being a South Bay Hyundai customer. We'll see you next time!

February 02, 2021

The customer service and the quality of the work by South Bay Hyundai is always great. I'll definitely be visiting again in the future More

by elantra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

South Bay Hyundai responded

We are honored to receive your support, thank you! - South Bay Hyundai Team

January 26, 2021

Great time and super easy to work with. The process didn't take very long for my 7000 mile check-up. Will definitely come again. More

by shoefle0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique
Jan 27, 2021 -

South Bay Hyundai responded

We are so happy our South Bay Hyundai team earned your five stars. Thanks!

January 23, 2021

Awesome team , friendly , great customer service ! Richard was great to work with . Really satisfied with our experience in finding a car without feeling pressured . Would recommend South Bay , peo More

by jenstr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard , Cedric Butler, Jermaine Johnson
Jan 26, 2021 -

South Bay Hyundai responded

Thank you for the kind comments about Richard & the South Bay Hyundai team! We're glad you enjoyed your experience with us, and we hope we have the opportunity to work with you again in the future. Take care!

January 21, 2021

South Bay Hyundai service representative Donnie Ellis is hands down the best! He is very informative and straightforward with information . For that reason I request him every time! More

by DUBLABOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jan 22, 2021 -

South Bay Hyundai responded

Thank you for taking the time to share your experience with South Bay Hyundai! Donnie is a huge asset to our team, and we're so happy you trust him with all your automotive needs! See you next time!

January 21, 2021

Jack Kim at the service department gave me a great help. I have waited for over 4 hours but, because of him, it was OK. More

by DANNYCHUNGUS
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

South Bay Hyundai responded

We're happy Jack could help you out! Thanks for choosing South Bay Hyundai for your service needs! Take care!

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