South Bay Hyundai - Service Center

Jack Kim at the service department gave me a great help. I have waited for over 4 hours but, because of him, it was OK. I have waited for over 4 hours but, because of him, it was OK. More

Service was quick and every employee was friendly making sure I was helped and happy with all the work done. Plus free wifi helped alot! sure I was helped and happy with all the work done. Plus free wifi helped alot! More

The follow through after the problem was assessed and giving the okay to processed, the tech forgot all about us. waited over an hour for the rental service to come for the loaner car and the problem wit giving the okay to processed, the tech forgot all about us. waited over an hour for the rental service to come for the loaner car and the problem with my car still exists. More

Thank you for your help. Service was completed on the day and time promised. During challenging times, your service was top rate. Happy Sonata owner. and time promised. During challenging times, your service was top rate. Happy Sonata owner. More

Jack could not have been any more energetic, enthusiastic, and friendly. He should get 10 stars. He even got some coffee stains off my passenger seat. enthusiastic, and friendly. He should get 10 stars. He even got some coffee stains off my passenger seat. More

Everything went as planned. Calvin was very friendly. The only thing that was missed is that the problem with my FOB still exists. Not a big deal. I will get it taken care of next time. The only thing that was missed is that the problem with my FOB still exists. Not a big deal. I will get it taken care of next time. More

Firstly, When I pulled up to the service area on 1/7 it took ten minutes for someone to acknowledge that "we'll be right with you". And then another ten minutes to finally speak to someone. Secondly, I wa took ten minutes for someone to acknowledge that "we'll be right with you". And then another ten minutes to finally speak to someone. Secondly, I was there in regards to the Important Safety Recall letter I received for my Tucson. The letter said, in short, a risk of fire in the engine compartment. It took over two weeks to get an appointment. The letter also stated, repairs would be made in an hour or less, but possibly longer. However, after one and a half hours, the necessary part to repair the problem wasn't installed nor was it even on hand. I was told this was just to determine if my car needed the part. That would of been nice to know, wouldn't you think? Now I have to wait who knows how long to make another appointment and make another trip down to the dealership. My time is valuable just like yours. But what's worse is I'm driving a car that could catch on fire and cause bodily harm to me and my family. Thirdly, a copy of this review has been sent to Hyundai Corporate offices. More

I love Hyundai Motors, very good customer service, wait time for servicing is not long, maybe a little longer now but that's understandable due to this Coronavirus, I plan on trading my car in next year time for servicing is not long, maybe a little longer now but that's understandable due to this Coronavirus, I plan on trading my car in next year, maybe June for another Elantra but I really want a SUV , we will see. More

Always awesome service. Service people very professional, as well as sales people. prices are reasonable and i recommend to friends and family. will keep buying with hyundai. professional, as well as sales people. prices are reasonable and i recommend to friends and family. will keep buying with hyundai. More

I have always had good service at this dealer. I don't know why I have to put it in writing when I always give 5 stars know why I have to put it in writing when I always give 5 stars More