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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,247 Reviews

2,247 Reviews of South Bay Hyundai - Service Center

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November 02, 2020

They found the solution to my problem. Fixed other warranty covered problems. I was very happy. Looking forward to my next visit to SB Hyundai. More

by JIMMY.WILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen, Donnie Ellis
Nov 02, 2020 -

South Bay Hyundai responded

Hi Jimmy, thank you for sharing your experience working with Jimmy at South Bay Hyundai! We appreciate your kind words, and look forward to sharing them with our team!

October 30, 2020

Thank you Jack for the amazing customer service, as always! It is always a pleasure getting my oil changes with you guys and always being taken care of. More

by ELIZABETH.M.HERRERA01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Oct 30, 2020 -

South Bay Hyundai responded

Hi Elizabeth, thank you for trusting Jack for all of your service needs! We appreciate your support! -South Bay Hyundai

October 29, 2020

Quick, friendly, and inexpensive. Everyone I've worked with from this dealer so far has been extremely nice and helpful. Would recommend them to anybody! More

by QUINN.KAZAMAKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Proctor
Oct 29, 2020 -

South Bay Hyundai responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at South Bay Hyundai! Let us know when you're ready for your next appointment!

October 29, 2020

I purchased my car from here, and have referred a few friends who purchased their car here. The selling point is the service department, and they are amazing. I work with Calvin all the time I get my car More

by HUANG.REALTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

South Bay Hyundai responded

Thank you for visiting South Bay Hyundai! We're so happy to hear that Calvin and our service department earned your 5-stars!

October 28, 2020

Always great service at South Bay Hyundai!Thanks for Always great service at South Bay Hyundai! Thanks for fitting me in for my oil change before my road trip! Jack was very helpful and professional. More

by TRACY.CASTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

South Bay Hyundai responded

Hi Tracy, thank you for taking the time to share your experience at South Bay Hyundai! We're so happy to hear that Jack worked hard during your recent oil change! We look forward to your next appointment!

October 27, 2020

Always a wonderful service. My questions are always answered, they go above an beyond. Donnie is very professional and welcoming. Thank so much for all you do. More

by YESENIABOJORQUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Oct 27, 2020 -

South Bay Hyundai responded

Thank you for taking the time to share your experience with our team at South Bay Hyundai! Donnie and our team look forward to seeing you next time!

October 27, 2020

Always have a good experience from south bay hyundai dealership. I've been going here for almost 7 years now and it still has the best customer service. More

by elantra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

South Bay Hyundai responded

Thank you for taking the time to share your experience working with our team at South Bay Hyundai! We look forward to having you as a customer for life!

October 25, 2020

Usually good service, but this time-(2 visits) had to call numerous times after 5pm for status. Did not have part even though returned 2 weeks later for scheduled appointment for repair and kept over nig More

by philyim1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
Nov 18, 2020 -

South Bay Hyundai responded

Thank you for taking the time to share your recent service experience. We apologize for the lack of communication and wish to deliver a 5-star experience next time. Thanks, Eric Pak - General Manager - 310-974-8180.

October 19, 2020

Jack in Service was pleasant, patient, and helpful. Jack was informative and provided good directions. Jack is an excellent advisor and outstanding reflection of Hyundai. More

by deboraja13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

South Bay Hyundai responded

Thank you for your 5-star review, Debora! We're so happy to hear that Jack was helpful during your recent visit to South Bay Hyundai!

October 13, 2020

They have a great honest team, makes the whole service process easy. Really appreciate their good energy and they kept me informed through the whole process. Also appreciated the coupon for the car wash. More

by acortez21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

South Bay Hyundai responded

Thank you for choosing South Bay Hyundai service team! We hope to see you again!

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