South Bay Hyundai - Service Center

Excellent customer service from my service rep. Jack Excellent customer service from my service rep. Jack Kim was very helpful in addressing my needs, and timely in his responses as to the servicing o Excellent customer service from my service rep. Jack Kim was very helpful in addressing my needs, and timely in his responses as to the servicing of my vehicle. More

Soon as I check in, I c My last visit was for a routine oil change. Kathy was able to check me as scheduled and returned my vehicle no long after. The crew are very courteous My last visit was for a routine oil change. Kathy was able to check me as scheduled and returned my vehicle no long after. The crew are very courteous and are always top notch. More

?complimentary wash? Everyone was courteous and efficient. The report was clear and easy to understand. I thought that when I bought the car I was told they would wash it Everyone was courteous and efficient. The report was clear and easy to understand. I thought that when I bought the car I was told they would wash it when it was serviced. But it was not washed. More

Recall Visit Made appointment on line. Process was easy and was greeted promptly when arrived at time. Service department was very friendly and helpful. Service Made appointment on line. Process was easy and was greeted promptly when arrived at time. Service department was very friendly and helpful. Service advisor Cathy was very professional and stated what to expect. More

Great service center I love Kathy. She was great. Very helpful. Unlike the service center at Culver City. Car was done fast. I like this area too. Nearby restaurant, coff I love Kathy. She was great. Very helpful. Unlike the service center at Culver City. Car was done fast. I like this area too. Nearby restaurant, coffee bean, shopping. Will definitely come back here for my car services. More

Service Advisor Kathy Nguyen My service advisor was awesome! It was Christmas Eve, I came in for a oil change and needed repairs and didn't have the money she recommended Sunbelt My service advisor was awesome! It was Christmas Eve, I came in for a oil change and needed repairs and didn't have the money she recommended Sunbelt and I was able to get a new battery and she was able to reduce the cost which made my day. I look forward to bringing my car back for future services and recommending this dealership to friends and family More

Courteous, Efficient Service I arrived at my pre-appointment time (12:00 pm). My service care person (Kathy) wrote up my service request for the recall on my 2019 Santa Fe. She I arrived at my pre-appointment time (12:00 pm). My service care person (Kathy) wrote up my service request for the recall on my 2019 Santa Fe. She then Informed me that because of the heavy service work log it would be 2 to 2 1/2 hrs for my car service. She then asked if I wanted to wait in the service lounge or if I would prefer to use their one-way complimentary shuttle service. I choose the shuttle which arrived within ten minutes. When I returned to the dealership hours later my paperwork was completed and my car immediately brought to me. Thank You Southbay Hyundai. More

Service for recall There is no logical or obvious front desk for service and none of them came out to greet me. After I found the office I was not greeted by anyone for There is no logical or obvious front desk for service and none of them came out to greet me. After I found the office I was not greeted by anyone for at least 5 minutes. once I was finally acknowledged the service experience went well. More

Sonata engine replacement Jack quickly and efficiently handled the processing of my vehicle when it was towed into the dealership. He coordinated all facets of the transaction Jack quickly and efficiently handled the processing of my vehicle when it was towed into the dealership. He coordinated all facets of the transaction, including arranging for the diagnosis of the problem, securing a rental car, and keeping me informed every step of the way. More

Great experience Friendly, professional, and knowledgeable service department. I would highly recommend coming here for all your service needs! I waited for my oil cha Friendly, professional, and knowledgeable service department. I would highly recommend coming here for all your service needs! I waited for my oil change and everyone was helpful throughout the process. More