South Bay Hyundai - Service Center

It took 3 hours for an oil change My sales man promised me he would get me a donut tire, after the sale was final he then told me he couldn't get one. I was so angry. I purchased a spa My sales man promised me he would get me a donut tire, after the sale was final he then told me he couldn't get one. I was so angry. I purchased a spare tire and now I have very little trunk space. He never explained the the car was plan he sold me required me to come to pick up coupons every time I wanted a car wash for 5 years. Why not offer a punch card each year with 24 car washes and have the car wash staff punch when we come in . Then I would come there once a year for 5 years. I never would have agreed to the coupon deal. He is not a man I can respect, or will recommend ever. More

Love South Bay Hyundai and Jack in service! I’ve been coming to Jack and South Bay Hyundai for a few years now. Service is always great, pleasant atmosphere, and comfortable waiting lounge. I’ve been coming to Jack and South Bay Hyundai for a few years now. Service is always great, pleasant atmosphere, and comfortable waiting lounge. More

service for a oil change I was very happy with the service i received Roger very helpful and very patient, and make sure if there is any other service need he always let me kn I was very happy with the service i received Roger very helpful and very patient, and make sure if there is any other service need he always let me know ahead. More

Great as always Jack and the entire service department is awesome! They always remember me and the other customers as well. A customer even brought them donuts becau Jack and the entire service department is awesome! They always remember me and the other customers as well. A customer even brought them donuts because of the level of personal service. That's appreciation. More

Poor customer service!!!! The reason for my rating is I email and call in and leave a message to make an appointment for my car to be serviced and never her an email or call ba The reason for my rating is I email and call in and leave a message to make an appointment for my car to be serviced and never her an email or call back. Terrible customer service. AND my brakes have squeaked since the day I drove my car off your lot. Can't wait to be done with this place. After my 3 years are up for my free oil changes and stuff, I will find elsewhere to go. Keep in mind i drive from orange county to your location. Not worth my gas. More

Fast Service and very helpful I was very happy with the service I received, Roger was helpful and while he suggested additional services that were needed, he wasn't pushy and I app I was very happy with the service I received, Roger was helpful and while he suggested additional services that were needed, he wasn't pushy and I appreciated that. I will most likely return here for additional service. More

No hassle, easy to make appt for factory recalls Came in for recall items (made appt directly on the phone w/ service dept.) and was not hassled about service packages when I arrived for service -- j Came in for recall items (made appt directly on the phone w/ service dept.) and was not hassled about service packages when I arrived for service -- just informed and explained. Car came back with no issues. More

Quick, friendly, no upsell Jack is a great customer representative. He's friendly, professional, explains everything that needs to be done and recommends future service without Jack is a great customer representative. He's friendly, professional, explains everything that needs to be done and recommends future service without being pushy. Honored online coupon. More

Factory recsll I experienced Very good service and you have a nice staff members. I enjoyed Lyft service by you. It was very convince and short waiting time. I experienced Very good service and you have a nice staff members. I enjoyed Lyft service by you. It was very convince and short waiting time. More

Service was due.....DUHHHHHH I came to get an oil change on July 26. I had made an appointment through the website but wanted to come in earlier to get my oil change done if possi I came to get an oil change on July 26. I had made an appointment through the website but wanted to come in earlier to get my oil change done if possible. Donnie did just that even though they was busy. Two hours does seem long but i was chilling in their lobby with my four legged bestie. I also got my brakes adjusted and my tires rotated More