South Bay Hyundai - Service Center

service visit I'm pretty sure it was Kathy - think the only lady working in the service group; she did an excellent job start to finish - Thank you! I'm pretty sure it was Kathy - think the only lady working in the service group; she did an excellent job start to finish - Thank you! More

Experience My kids and I have gotten 5 new Hyundai's over the past 2 years. It all starts with my sales guys, Christian and Cedrick. They make it a "No Brain My kids and I have gotten 5 new Hyundai's over the past 2 years. It all starts with my sales guys, Christian and Cedrick. They make it a "No Brainer". Next Levit, Calvin and the guys in Service take care of everything. They are so dedicated and professional that I totally feel at ease. Not one negative thing except maybe when they let the popcorn run low. Seriously I couldn't recommend a better place to do business than with the people at South Bay Hyundai. You can't get a better deal anywhere else. More

Service was thoroughly explained and service advisor had excellent customer service skills. I appreciated the help I received in a timely manner. I dropped m was thoroughly explained and service advisor had excellent customer service skills. I appreciated the help I received in a timely manner. I dropped my car and picked it up in the estimated time frame I was given More

Happy costumer since 2013 Ever since we got our car from SB Hyundai the service department has always taken good care of us and our car. I thank the service department especial Ever since we got our car from SB Hyundai the service department has always taken good care of us and our car. I thank the service department especially Donnie Ellis, he is very attentive and always takes care of everything going above and beyond and that goes also for the manager Calvin Jeong. More

Good service All the time they doing very kind customers service. And Hyundai car is nice and good prices. And car care system is really amazing. Thanks a lot. All the time they doing very kind customers service. And Hyundai car is nice and good prices. And car care system is really amazing. Thanks a lot. More

Service Writer Donnie Ellis Do I need to say more. Donnie Ellis!!!!!! So professional, nice and straight forward on what your car service needs are. Because of him DONNIE ELLIS Do I need to say more. Donnie Ellis!!!!!! So professional, nice and straight forward on what your car service needs are. Because of him DONNIE ELLIS So Bay Hyundai will be my choice for service. Trust me for all who read this review stop by So Bay Hyundai and ask for Donnie. You will glad you did. More

First service Service guy was friendly and helpful. I waited for the car(3hours) but that was expected. It was very convenient and he gave me a voucher for a car wa Service guy was friendly and helpful. I waited for the car(3hours) but that was expected. It was very convenient and he gave me a voucher for a car wash, which I used. I am not affiliated with this dealership. More

An excellent service experience. My service writer, unfortunately I cannot remember his name, did an good job of keeping me informed, delivering my vehicle back to me within the estim My service writer, unfortunately I cannot remember his name, did an good job of keeping me informed, delivering my vehicle back to me within the estimated time frame and arranging transportation for me when it was clear that the service appointment was going to be longer than anticipated. The service provided by LYFT was also excellent - they arrived very quickly on both ends of the journey, both drivers were friendly and both vehicles were spotlessly clean. It was an overall excellent service experience. More

Customer Srevices were Excellent!! I would like to say thank you Donnie Ellis for his excellent services. He was very friendly and helpful. I was there fior software update , rotate tir I would like to say thank you Donnie Ellis for his excellent services. He was very friendly and helpful. I was there fior software update , rotate tires and brake inspection . I had a question about the heater in the car getting hot even when I if it was turn off . He was very knowledgeable . He show me what I need to do . He made me feel very comfortable with him and trustworthy!! I would recommend him to anyone who come there for his/her service . Thank you Donnie Ellis for your GREAT service More

Good service Alas, arriving 30 minutes early for my service appt. (1st time I'd booked online) didn't save any time. I was more disappointed when my car did not Alas, arriving 30 minutes early for my service appt. (1st time I'd booked online) didn't save any time. I was more disappointed when my car did not move from the service driveway for another 45 minutes! They did seem rather busy, but I had an appointment - after 10am, on a weekday. But all work to be done was explained, and waiting there was not bad (but their TV should get more channels). I would have appreciated being informed in advance what type of service was due ("major" $$$) and about how long I'd have to wait. Next time I'll call and talk to a person rather than booking online. Good customer service and my car was ready sooner than expected. Very nice to get my car washed as well! More