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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,284 Reviews

2,284 Reviews of South Bay Hyundai - Service Center

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August 19, 2024

great service experience from drop off to pick up. Jack provided amazing service and tech Jay was excellent as well. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

South Bay Hyundai responded

Our service team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 18, 2024

Jack Kim provided a great service! Explained me all required follow up services. Provided the time when the car will be ready, and it was ready on time. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

August 18, 2024

Personnel were very helpful. Hard to make an emergency appointment. Service desk phones are frequently busy. More

by LAPOFFD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

South Bay Hyundai responded

Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again and apologize for our busy phones!

August 18, 2024

They’ve been doing great helping me with my engine problem. The only thing is I have to stay on top of it to make sure appointments get made and check for updates in a timely manner. It’d be nice if t More

by Leanneku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

South Bay Hyundai responded

Thank you for taking the time to leave your feedback about your experience. We take our reviews seriously here and value your comment.

August 18, 2024

Quick and excellent service. I did have one issue, which was cleaned and fixed without question or charge. More

by jonathan.gt.lam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

South Bay Hyundai responded

We're happy to hear you had a positive experience with our team and appreciate you allowing us to address your issue. Please don't hesitate to reach out to us if there's anything more we can do!

August 16, 2024

When I arrived and the representative checked me in for the recall I was told it would take about 2 to 3 hours. However the time was much shorter, about 1 1/2 hours. I appreciate the recalls that will give More

by La Verne Edmond
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

August 15, 2024

Got what I needed done quickly: oil and filter change and warranty work on knock sensor. More

by CHRISHALL0
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 16, 2024 -

South Bay Hyundai responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

August 15, 2024

Customer service is outstanding. Deal easy and happy with lease! I would buy or lease here again! More

by chris.strickfaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

South Bay Hyundai responded

Our team strives to deliver a truly excellent service experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 14, 2024

Quick and easy. Staff helpful location is easy to get to and much better since they updated More

by mcmadzr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

South Bay Hyundai responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your visit to our new dealership here at South Bay Hyundai!

August 13, 2024

I was in and out very quickly, always very professional and service advisors are very nice. More

by WHAIDARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Knight
Aug 13, 2024 -

South Bay Hyundai responded

We love reading that you were happy with your customer service experience and that Hollie and our team were able to assist you! Thank you!

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