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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,284 Reviews

2,284 Reviews of South Bay Hyundai - Service Center

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June 07, 2024

All the employees were very treated customers with proper manners and handled all the issues quickly with professionalism. More

by IMURTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kei Y.
Jun 13, 2024 -

South Bay Hyundai responded

Thank you for writing a such a kind review! We are so happy to hear about your experience with our team and thank you for giving us the opportunity to serve you.

June 06, 2024

The service department was well staffed and clean and waiting area was excellence and the wait was short. More

by latkins2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

June 06, 2024

Good and friendly service, always ready to help to get you what you need and serviced as quickly as possible! More

by marshallj1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis,
Jun 13, 2024 -

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your great experience in our service department. We'll be sure to pass on your kind words to Jeremy and our team. Please let us know if there's anything else we can do for you.

June 05, 2024

l would like to say, that l like the service,and was fast the fixing the car More

by orodas731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa L
Jun 13, 2024 -

South Bay Hyundai responded

Thank you for this lovely review! The SB Hyundai team always tries to offer great and fast service! Please let us know if you have any questions.

June 05, 2024

Jack always greets us with a smile, even when he’s busy when we walk in. Jack’s professional attitude, great smile, and great attitude to help solve our issues reminds us that we are in good hands. Jac More

by mike.claudia.encinas
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

South Bay Hyundai responded

Thank you for the opportunity to earn your business and for taking the time to post a review. We're thrilled to read that our customer service and new dealership have exceeded your expectations. We'll be sure to pass on your kind words to Jack and the team. Please let us know if there's anything else we can do for you.

June 04, 2024

Service was excellent, thorough and swift. Andy in the Service department (Hyundai South Bay) went above and beyond to meet the needs for our Elantra. Thank you, Andy! More

by ctabon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy (Service)
Jun 13, 2024 -

South Bay Hyundai responded

We appreciate your positive star rating and we're glad to hear you were happy with your overall experience. If there's anything more we can do to improve our services, please let us know. We look forward to working with you again.

June 04, 2024

The team did a terrific job. Each team member was competent and friendly. The service waiting area was clean pleasant. More

by mcdermott.sar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

South Bay Hyundai responded

Thank you so much for the wonderful star rating! We're glad you enjoyed your experience with us and we look forward to your next visit!

June 04, 2024

Excellent service. Good product as good and if not better than Honda and Toyota. Simply the best More

by JAMESJHANGIANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Nelson
Jun 13, 2024 -

South Bay Hyundai responded

What a great rating and review! We're so glad you enjoyed your experience working with our team, and we look forward to working with you again!

June 04, 2024

Mr. Kim demonstrated exceptional dedication and proactivity in ensuring the utmost safety of my vehicle during the repair process. More

by ROENNESCHOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Jack Kim was the only helpful person working at South Bay Hyundai. I don’t mean to discredit the other employees, as I understand they are a team, but he alone solved our concerns and issues. Jack helped us More

by CLEARSKY143
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

South Bay Hyundai responded

This is such a wonderful review and recommendation of your experience working with Jack! Customer service is vital and we are so pleased that he exceeded your expectations! Please let us know if there is anything more that you need.

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