Back

South Bay Hyundai - Service Center

Torrance, CA

4.4
2,284 Reviews

2,284 Reviews of South Bay Hyundai - Service Center

Sort by
June 03, 2024

Convenient, clean and comfortable waiting room. Agent was very knowledgeable and courteous. Car was delivered in good time. More

by alohagirl1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

South Bay Hyundai responded

Thanks so much for the five-star rating and kind review! We're so glad you enjoyed your visit and we look forward to working with you again!

June 02, 2024

I didn’t have good experience at all😏 I have to wait almost 3 hours for fix my recall problem 😳 More

by Karen.yi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

South Bay Hyundai responded

It is disappointing for us to hear that your experience was anything less than great and we understand your frustration with the wait for your recall to be completed. If you would like to discuss this further, please give us a call at your earliest convenience.

June 01, 2024

Rude and disrespectful manager. No regard for client. Doesn’t listen to customers needs or requests Only focused on bumping up the price to the customer More

by RMENDU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Customer service manager. With large beard.
Jun 03, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. It is discouraging to learn of your experience with us. Your feedback helps us improve.

May 31, 2024

Jack at South Bay Hyundai service department was helpful, courteous, proactive and provided timely service. They did a good job with my service and I’ll be back for future servicing needs on my Hyundai Ioniq More

by mshl726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

South Bay Hyundai responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

May 31, 2024

I took it in for an oil change and they did a couple more things like rotating my tires and a car wash plus my oil change, everyone was very nice More

by ortizk428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

May 31, 2024

Great service. Quick and friendly. Will be back for all my services on my car! More

by STEFFENSTRANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

May 29, 2024

I recently had the pleasure of visiting the service department at Hyundai of Southbay and was thoroughly impressed. The professionalism and expertise demonstrated by their team were outstanding. They p More

by timothybarmorepac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

South Bay Hyundai responded

We're delighted to know that Jack and our team provided you with such a fantastic experience at South Bay Hyundai. We appreciate the recommendation and look forward to serving you again in the future.

May 29, 2024

Always a great experience with Calvin as the Service Mgr! He trains his people well and they take good care of me each time I need to go. More

by BORNIACAREERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

South Bay Hyundai responded

Thank you for your confidence in South Bay Hyundai, and for your business. We are thankful to have you as a customer.

May 28, 2024

Professional, friendly and a well job done. Wait time was shorter than expected.. Highly recommend this place. More

by robhaim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 28, 2024

Very professional. Southbay Hyundai & Jack Kim were very nice. Everything is done perfectly. Thank you. More

by pyshin
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

...
39
...