Back

South Bay Hyundai - Service Center

Torrance, CA

4.4
2,284 Reviews

2,284 Reviews of South Bay Hyundai - Service Center

Sort by
February 02, 2024

Jack was very helpful with scheduling the service appointment to explaining what services were rendered. I really appreciate my car being washed and vacuumed as well as the service techs covering my More

by IRENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian
Feb 02, 2024 -

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

February 01, 2024

They are trying, but seem overwhelmed. Communication is lacking and my car isn't fixed despite several attempts. Very frustrating. More

by KEN@PSGCOM.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

February 01, 2024

They are disorganized and under construction. I’ve called multiple times and can’t get a call back. No one answers the phone. More

by susiern1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 01, 2024 -

South Bay Hyundai responded

Hello, It looks like you are looking for the service department. Please email me at stevens@sbhyundai.com with your contact information and I will have the service department contact you today. Regards, Steven Suh General Sales Manager

January 31, 2024

This dealership has serviced my Palisade from the first service. They have always been fantastic making sure everything was perfect on my vehicle. I would never go anywhere else!!! More

by ben_aranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experiences at South Bay Hyundai. We thank you for giving us the opportunity to serve you and look forward to continuing to work with you.

January 31, 2024

Hollie was incredible! Very professional and very nice. She listened to my concerns and answered all of my questions. More

by TONYSOFFICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie
Feb 01, 2024 -

South Bay Hyundai responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to Hollie and our team. Please let us know if there's anything else we can do for you.

January 30, 2024

Sevice department wouldn't even diagnose the issue with my car. Zero stars. I won't be back, ever. More

by SHAWN
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

South Bay Hyundai responded

We're so sorry to hear about this experience. Please know, we've shared this feedback with our teams.

January 30, 2024

Andrew Kwak is the man. Very professional and friendly. Leaves me with a positive outlook on Hyandai and made my day! More

by Tylermoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kwak
Jan 31, 2024 -

South Bay Hyundai responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do.

January 28, 2024

Friendly and professional staff. Service representative Kei Yukimura was incredibly helpful every step of the way. I highly recommend this dealership and service center. More

by YSOOHWANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kei Yukimura, Andy Kwak
Jan 29, 2024 -

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

January 27, 2024

Andy is great. He takes time with you to make sure your needs are met. More

by phily6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Jan 29, 2024 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your business! We will let Andy know your kind words.

January 26, 2024

I was surprised how easy it all was. The online appointment, easy. The check in process, easy. A ride to my house and back since it would be a few hours, easy. Picking up a car that was More

by kylesterling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

...
57
...