Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

South Bay Hyundai - Service Center

Torrance, CA

4.4
2,244 Reviews

2,244 Reviews of South Bay Hyundai - Service Center

Sort by
December 27, 2023

I arrange all of my service with Calvin. He has been my go to for many years. My schedule is very tight and I work a distance so he always makes it work. Kim was excellent. Service was qui More

by MELISSA JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kim
Report | Print
Jan 02, 2024 -

South Bay Hyundai responded

Thank you for being a loyal customer; it's always a pleasure to hear that our team has been providing excellent customer service. Please let us know if there's anything more we can do. We're always happy to help!

December 23, 2023

Dealer went above and beyond as I went through a personal emergency. Great experience and personnel More

by Kdforjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew K
Report | Print
Jan 02, 2024 -

South Bay Hyundai responded

Thank you for your kind review; we are happy to pass along your comments to the team! If you need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2023

The service was fast enough, but the main thing I like, is the Lyft service home and back to your place of service. More

by THELITTLESFAMILY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon
Report | Print
Jan 02, 2024 -

South Bay Hyundai responded

All of us at South Bay Hyundai take pride in providing exceptional service to our customers and we are glad to see that was your experience! We are pleased to hear that you appreciate the Lyft service. If there is anything more we can do for you, let us know.

December 22, 2023

They made holes on my car pipes and when i called they wanted to charge More

by Adri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kei Yukimura #9904
Report | Print
Jan 02, 2024 -

South Bay Hyundai responded

We're so sorry to hear about this experience. Please know, we've shared this feedback with our teams.

December 20, 2023

Dylan was amazing and had the patience of a saint! I used Sunbit and had an issue that was resolved. He made me feel at ease during a stressful situation. More

by SMARQUEZ78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
Dec 21, 2023 -

South Bay Hyundai responded

We are pleased to hear that Dylan was of great assistance to you and will make sure he hears about your nice words. Please don't hesitate to reach out if we can help with anything else.

December 18, 2023

Great service, fast and efficient. No wait and speedy pickup. Thank you team for the great experience More

by sallydavis05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

South Bay Hyundai responded

We appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 15, 2023

Completed a safety recall but could not do the other one because they said they did not have the fix figured out as yet ! More

by CARLSTROUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

South Bay Hyundai responded

Thank you for your kind rating and review. We understand your frustration that the 2nd repair could not be completed. Please know we will let you know when the fix is configured.

December 15, 2023

Excelent service completion was right on time per estimated by advisor Kim. I was happy to get my back within 2 hours More

by cu_ong_2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

December 15, 2023

They are very accommodating, they paid for a lyft to get me home after I dropped my car off for service More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

December 15, 2023

Jack was great he explained everything to me and even washed my car for me. The service was really quick and he got me a ride back and called to follow up with my appointment. Great customer service. More

by medeiros.cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

South Bay Hyundai responded

Thank you for your excellent review and recommendation. We are so pleased to hear that Jack and the team gave you the service you deserve. Have a wonderful holiday!

1
...
57
58
59
...
225