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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,274 Reviews

2,274 Reviews of South Bay Hyundai - Service Center

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March 22, 2025

I like the car wash service and the coffee and hot chocolate in the waiting area. More

by JIMMY.WILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

South Bay Hyundai responded

Thank you for your feedback! We're glad you enjoy the car wash service and the refreshments in the waiting area. We appreciate your support and look forward to serving you again!

March 21, 2025

I came in for a recall appointment and was greatly assisted with the process, the staff were really helpful with detail explanation and Tech Ramos did the job faster than was estimated. Thanks to all More

by kuticheny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech Ramos
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Mar 24, 2025 -

South Bay Hyundai responded

Thank you for your great feedback! We're glad to hear that our team, especially Tech Ramos, provided excellent service and completed the recall work efficiently. We appreciate your trust in South Bay Hyundai and look forward to serving you again!

March 18, 2025

Jack was able to diagnose that my problem was not severe and did not charge me anything for inspection. It was greatly appreciated! More

by nolan.r.mccormick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We're so glad Jack was able to diagnose the issue and provide peace of mind without any charge. We truly appreciate your trust and are always here to help whenever you need us!

March 16, 2025

I had no difficulty communicating with Jack because he speaks both English and Korean fluently. He was very sincere and explained in great detail the things I was curious about. More

by donglee6262
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

South Bay Hyundai responded

Thank you for your kind review! We're delighted to hear that Jack's bilingual skills made communication easy and that he provided you with clear and detailed explanations. His sincerity and dedication to customer service truly make a difference. We appreciate your feedback and look forward to assisting you again in the future!

March 08, 2025

It took me four hours to get a oil change with no offer of transportation More

by bladerlee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Mar 10, 2025 -

South Bay Hyundai responded

Thank you for your feedback, and we sincerely apologize for the extended wait time during your oil change. We understand how valuable your time is, and we regret that we didn't offer transportation options during your visit. Your comments are important to us, and we will review this internally to ensure a better experience moving forward. If you'd like to discuss this further, please don’t hesitate to reach out to us directly. We appreciate your patience and understanding.

March 07, 2025

Staff - friendly & warm Service - quick and efficient Waiting area- very pleasant nice beverages and snacks More

by penguinkt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

South Bay Hyundai responded

Thank you for your kind review! We're so glad to hear that our friendly and warm staff, quick and efficient service, and pleasant waiting area made for a great experience. We truly appreciate your feedback and are happy we could provide you with a comfortable visit. We look forward to serving you again in the future!

March 04, 2025

Kei was really helpful in understanding my issues and set me at ease with my concerns. More

by brian@thewardfam.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei
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Mar 05, 2025 -

South Bay Hyundai responded

Thank you for your feedback! We're so glad to hear that Kei was able to understand your concerns and help put your mind at ease. We truly appreciate you sharing your experience and are always here to assist you in the future!

March 02, 2025

Great work good teamwork. Waiting area was clean as well as the bathroom. Thanks for working on my car. More

by emae0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

South Bay Hyundai responded

Thank you for your positive feedback! We’re glad to hear that our team worked well together to take care of your car, and we appreciate your thoughts on our clean waiting area and bathroom. Your satisfaction means a lot to us, and we’re happy we could help. Looking forward to serving you again in the future!

February 28, 2025

After few visits an explain the issue of my car we got a deal and Nicole was really helpful and understood the issue with my car. Thank you so much. More

by miristar2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole service department
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Mar 05, 2025 -

South Bay Hyundai responded

Thank you for your feedback! We’re so glad Nicole was able to understand the issue with your car and help you work through it. We truly appreciate your patience throughout the process and are happy to have been able to reach a resolution. If you need anything else in the future, we’re always here to help!

February 28, 2025

Jack was very hopeful, and amazingly with resolving our issues and just overall amazing costumer service More

by ccraig18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We're so happy to hear that Jack was able to resolve your issues and provide you with amazing customer service. We truly appreciate your feedback and are glad to have had the opportunity to assist you. If you need anything else, don't hesitate to reach out!

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