Back

South Bay Hyundai - Service Center

Torrance, CA

4.4
2,251 Reviews

2,251 Reviews of South Bay Hyundai - Service Center

Sort by
January 21, 2025

My service rep Jeremy is fantastic. He's warm and welcoming and made me feel like he really cares about getting my car the proper service needed without making me feel that I'm going t More

by deeanero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jan 24, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We’re so glad to hear that Jeremy made you feel welcomed and well taken care of. We’ll be sure to pass along your feedback to him—he’s definitely a valued member of our team! We appreciate your trust and look forward to serving you again in the future.

January 21, 2025

Very satisfied with Hyundai service Jack is very nice person. I recommend him to my family members More

by barbara11803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

South Bay Hyundai responded

Thank you for your kind review! We're so happy to hear that you had a great experience with Jack and that you would recommend him to your family. We appreciate your trust and look forward to serving you again!

January 19, 2025

Great service ! I am always taken care From the time I call to schedule an appointment. More

by CHERYLGODFREY.CG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

South Bay Hyundai responded

We love reading that you were happy with your customer service experience and that our team has been able to help make your visits great! Don't hesitate to reach out if you have any questions.

January 18, 2025

Nicole was my service advisor, she kept me up to date with my repair A+ More

by rene42188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
Jan 20, 2025 -

South Bay Hyundai responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience working with Nicole here at South Bay Hyundai!

January 18, 2025

service was great and fast they explain me everything and they did the work fast More

by LETTY0012000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

South Bay Hyundai responded

Thank you for your kind review! Please let us know if we can assist you with anything else.

January 17, 2025

Nicole is the best. . she explains everything and is patient when doing so. She also has the best attitude whenever I speak to her in person or over the phone More

by NICOLEBUCAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Jan 20, 2025 -

South Bay Hyundai responded

Thank you for your wonderful feedback! We're so glad to hear that Nicole has provided you with such excellent service. Her patience, clear communication, and positive attitude are truly appreciated, and we'll be sure to share your kind words with her. We look forward to serving you again!

January 17, 2025

We had a less than 1-start experience. We brought our new lease in for a free oil change and maintanence. Despite having an appointment that was scheduled long in advance, the service depa More

by fonda2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

South Bay Hyundai responded

We are so sorry to hear about your frustrating experience with us and for any miscommunications along the way. This is not how we strive to do business and will be using your feedback in our continuing training with our staff. Thank you for letting us know.

January 15, 2025

Car taken in at scheduled time and finished within estimated finish time. Can't complain. More

by wmjosel
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

South Bay Hyundai responded

We are so happy that our South Bay Hyundai team earned your five stars. Thank you!

January 14, 2025

Excellent experience: From booking the service appointment from the app, to picking it up after service was done, It really was a seamless experience. My advisor was really outstanding. He wen More

by nirvanamaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

South Bay Hyundai responded

We love reading that you were happy with your customer service experience and that our team was able to help make your visit stress-free! Don't hesitate to reach out if you have any questions.

January 14, 2025

Fast, friendly and professional service. I would highly recommend to others to go here to service their cars. More

by jhahnlee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei
Jan 15, 2025 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

...
8
...