South Bay Hyundai - Service Center
Torrance, CA
2,251 Reviews of South Bay Hyundai - Service Center
My service rep Jeremy is fantastic. He's warm and welcoming and made me feel like he really cares about getting my car the proper service needed without making me feel that I'm going t He's warm and welcoming and made me feel like he really cares about getting my car the proper service needed without making me feel that I'm going to be ripped off. You need to keep this guy. More
Great service ! I am always taken care From the time I call to schedule an appointment. I am always taken care From the time I call to schedule an appointment. More
service was great and fast they explain me everything and they did the work fast they did the work fast More
Nicole is the best. . she explains everything and is patient when doing so. She also has the best attitude whenever I speak to her in person or over the phone . she explains everything and is patient when doing so. She also has the best attitude whenever I speak to her in person or over the phone More
We had a less than 1-start experience. We brought our new lease in for a free oil change and maintanence. Despite having an appointment that was scheduled long in advance, the service depa We brought our new lease in for a free oil change and maintanence. Despite having an appointment that was scheduled long in advance, the service department was low on technicians, so they were not able to service the car. The service clerk was able to find a new appointment. When we brought the car back in, the technician broke one of the main fuses. Since they didn't have the part, they needed to keep the car since it wouldn't start without the fuse. The dealership couldn't give us a ride back home, so we ended up taking a ride share (which was ~$50). When we got a call to pick-up the car, I explicitly let the clerk know that we would come in on Sunday to pick-up the car. Again, I had to take a ride share (which as another ~$50). Once I arrived, I was informed that the service department was closed, so I had to take yet another ride share back home (another ~$50). To get back to the dealership, I needed to take a ride share again (you got it, ~$50), and I was finally able to pick-up my car. In all, I spent close to $200 for a free service. I sent an email to the service department manager and have not heard back. I'm so incredibly disappointed. I am highly unlikey to lease another Hyundai after this experience. More
Excellent experience: From booking the service appointment from the app, to picking it up after service was done, It really was a seamless experience. My advisor was really outstanding. He wen appointment from the app, to picking it up after service was done, It really was a seamless experience. My advisor was really outstanding. He went above and beyond. Thanks! More