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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,274 Reviews

2,274 Reviews of South Bay Hyundai - Service Center

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February 25, 2025

Very fine staff and fast service - everyone was friendly and knowledgeable. They also checked for possible recalls. Holly was great. More

by cy.tymony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly K
Feb 26, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our friendly and knowledgeable team. It's wonderful that Holly provided excellent service and that we could check for any possible recalls for you. We appreciate your support and look forward to seeing you again!

February 20, 2025

Fast service, vehicle was ready during the promised time frame and I received a car wash! More

by r3nr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Kuh
Feb 24, 2025 -

South Bay Hyundai responded

Thank you for the great feedback! We're glad to hear you had a quick and efficient service experience—and that the car wash was a nice bonus. We appreciate your trust and look forward to seeing you next time!

February 19, 2025

Took our Hyundai Ionic Hybrid in for a simple service using a external warranty. The car NEVER leaked ANYTHING until the service. The next day the car was leaking oil. We made another appointment and More

by kevinmwright49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

South Bay Hyundai responded

We’re very sorry to hear about your recent experience with our service department. This is far from the standard we aim to uphold, and we completely understand your frustration—especially when it comes to something as fundamental as an oil change. Your feedback is being taken seriously, and we will be addressing this issue with our team to ensure proper procedures are followed every time. Thank you for bringing this to our attention.

February 19, 2025

Took our Hyundai Ionic Hybrid in for a simple service using a external warranty. The car NEVER leaked ANYTHING until the service. The next day the car was leaking oil. We made another appointment and More

by kevinmwright49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

South Bay Hyundai responded

We’re very sorry to hear about your recent experience with our service department. This is far from the standard we aim to uphold, and we completely understand your frustration—especially when it comes to something as fundamental as an oil change. Your feedback is being taken seriously, and we will be addressing this issue with our team to ensure proper procedures are followed every time. Thank you for bringing this to our attention.

February 14, 2025

The service was great, everyone was courteous. I didn't have to be there all day More

by dupreekidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

South Bay Hyundai responded

Thank you for your review! We're glad to hear that you had a great experience and that our team was courteous and efficient. We appreciate your feedback and look forward to serving you again in the future! 🚗😊

February 13, 2025

The reservation and scheduling were easy. The service personnel were knowledgeable and very well informed and friendly More

by tobeach2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron
Feb 14, 2025 -

South Bay Hyundai responded

Thank you for your great review! We're happy to hear that the reservation and scheduling process was easy and that our service team provided knowledgeable and friendly assistance. We appreciate your feedback and look forward to serving you again! 🚗✨

February 13, 2025

I have problem with battery charging. after purchasing The car when was fully charged (100%) it showed 360 miles but in few months little by little showed to 240 miles. After I went to s More

by rsafani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

South Bay Hyundai responded

We're sorry to hear about your experience with your IONIQ 6's battery range, and we understand how frustrating this must be. Driving conditions, weather, and use of regenerative braking could impact range, and we'd be happy to review any factors that may be contributing to the fluctuations. Please reach out to our service team directly so we can look into this further and work toward a resolution for you. Your satisfaction is important to us, and we appreciate the opportunity to assist you!

February 07, 2025

Everyone was so welcoming and nice. Enjoyed my entire experience. Thank you for the hospitality South Bay Hyundai. More

by ssl9148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We're so glad you had a welcoming and enjoyable experience at South Bay Hyundai. We appreciate your support and look forward to seeing you again!

February 07, 2025

Jack Courteous and friendly, very professional. I live in Sant Monica prefer to make the drive to Torrance, great service representatives. Cashier was a bit rude. More

by elisasan10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

South Bay Hyundai responded

Thank you for your feedback! We're glad to hear that Jack provided you with courteous and professional service, and we truly appreciate you making the drive to Torrance. We’re sorry to hear about your experience with the cashier and will address this to ensure a better experience next time. We appreciate your support and look forward to serving you again!

February 01, 2025

Very efficient and professional staff. Jack was super friendly and helpful. The waiting area was very comfortable and I used the uber ride service due to the length of time for the replac More

by Bhakta.anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

South Bay Hyundai responded

Thank you for your review! We're glad to hear that Jack and the team provided you with efficient and friendly service. It's great that you enjoyed the comfort of our waiting area and that the Uber ride service worked out for you. We appreciate your feedback and are here to help whenever you need us!

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