South Bay Lexus

Tim was great! He was always very responsive and even took the time to walk me through all the features of my new car. Highly recommend Tim if you’re looking to buy He was always very responsive and even took the time to walk me through all the features of my new car. Highly recommend Tim if you’re looking to buy a new car. Thanks Tim! More

This review is for Enrique in Sales. I am the go to guy in my family and friends circle for any/all help with car buying. The reason behind this is because I have bought/sold A LOT of ca I am the go to guy in my family and friends circle for any/all help with car buying. The reason behind this is because I have bought/sold A LOT of cars over the years and I am extremely familiar with the process and all the games, drama and stereo typical nonsense of the dealers and salespeople. I am not sure if salespeople are trained or born to just be plate spinners and many other adjectives(not good one's!) I typically go straight to the decision makers, since the selespeople have to go to them anyway, but I decided to give Enrique a chance. I like to do my various and extensive research on the dealership and various salespeople and vet in my own ways the good ones(if any) and sometimes you get lucky! This is where Enrique enters the picture. He had various good reviews already, but I always take them with a grain of salt until I can verify it myself through my own interactions. I was helping a very close family friend buy a 2025 Lexus rx350 after she got into an accident with her Accord and her car was totaled. I reached out to Enrique via email and his response was professional and not pushy. He offered his number and never pestered me for mine. He was to the point and no drama over email. After I felt comfortable with his email, we pretty much did all the paperwork legwork before we even went to the dealer...to expedite the process. He was quick to respond and stayed true to his word. We then headed over to the dealer the next day. What my gut feeling felt about him over email, text and phone...matched 100% in person. Enrique is calm, professional, respectful and has values! Believe me when I tell you that the automotive business as a whole don't understand those concepts...so when you find this rare breed...it's extremely refreshing and amazing. Never once was he pushy, annoying or salesman antics. I even spoke to the big boss to let him know that Enrique is a gem and a needle in the haystack..find. It takes relocation of a mountain for me to write a positive review(unfortunately due to the nature of the industry) but he deserves it! We were in and out quickly with a brand new beautiful RX350 If you are thinking of purchasing a Lexus..I assure you...you will have a 7 star experience with Enrique and you will leave the dealership in a good mood instead of feeling like you got steam rolled. I wish Enrique the best. More

Good coustomer service and very nice😇and also like dealership is close to my house dealership is close to my house More

South Lexus made this purchase very smooth. They were honest and upfront about the pricing and I couldn’t be happier with the customer service. Thank you very much for the great service during They were honest and upfront about the pricing and I couldn’t be happier with the customer service. Thank you very much for the great service during the entire process. More

Tim was great at explaining everything I needed to know about my new car. I’m very satisfied with the customer service he and this dealership provided! Thank you again! about my new car. I’m very satisfied with the customer service he and this dealership provided! Thank you again! More

Very honest dealer! They made my car shopping experience a great one! Tim was beyond helpful and made me comfortable with each step of the process. I will forever be a c They made my car shopping experience a great one! Tim was beyond helpful and made me comfortable with each step of the process. I will forever be a customer and will recommend anybody and everybody here! More

Tim was great! Amazing service at South Bay Lexus. I Highly recommend doing business here. Amazing service at South Bay Lexus. I Highly recommend doing business here. More

Everyone was exceptional and super helpful and extremely nice and knowledgeable . They did everything they said they would and I felt absolutely no pressure at all. I will highly recommend them to my friend nice and knowledgeable . They did everything they said they would and I felt absolutely no pressure at all. I will highly recommend them to my friends More

Tim was very friendly and communicative. I wanted a very transparent transaction & he gave me that. He has a great personality & not the not a pushy sales person. Provided me all the informa I wanted a very transparent transaction & he gave me that. He has a great personality & not the not a pushy sales person. Provided me all the information & respected my decisions. For that I give him more respect. I would for sure send him my friends and family. More

Love this dealership and how easy they were to work with. no haggling, just straightforward and made the buying process super easy. one of the easiest, streamline, purchases we’ve ever done! no haggling, just straightforward and made the buying process super easy. one of the easiest, streamline, purchases we’ve ever done! More