South Bay Lexus

Exceptional service and professionalism. Highest recommendation. Gerry was a wonderful communicator who kept me informed of everything going on with my service. Highest recommendation. Gerry was a wonderful communicator who kept me informed of everything going on with my service. More

I had a good experience at South Bay Lexus. The service was great from Tim miller. The process was easy and straight to the point. The service was great from Tim miller. The process was easy and straight to the point. More

I’ve known Enrique Carvajal for 8 years. He’s honest, professional and provides great customer service. He has the ability to tailor the customers needs to an actual car. This is a rare qua He’s honest, professional and provides great customer service. He has the ability to tailor the customers needs to an actual car. This is a rare quality in todays business world.I would recommend Enrique to all my friends. He also has a large following of loyal Lexus customers that followed him from Santa Monica Lexus to Southbay Lexus. More

Very pleasant experience with the sales and finance. The price could be better but we need the car soon. The price could be better but we need the car soon. More

I just purchased a car yesterday(2024 Lexus Nx 350) and received the best customer service from Enrique. I was referred to him by my God dad and lets just say he didnt disappoint. He was patient, kind, and received the best customer service from Enrique. I was referred to him by my God dad and lets just say he didnt disappoint. He was patient, kind, and most importantly very knowledgeable. After seeing the numbers I started to think I was over my head, wanted to rethink the whole process. I came into Lexus with a goal&expectations(a white 2024 lexus nx 250 with buttercream interior), and lets just say what I wanted wasnt within my price range or not the color I wanted. I thought all hope was lost! But as stated before, I got my LEXUS! AND ENRIQUE surpassed my expectations! MY 2024 Lexus NX 350 AWD is not white, but them SEATS are BUTTERCREAM and within my budget! After running my credit he presented me a price I couldnt pass up! And did I forget to mention this was my first time purchasing a car! Enrique even went with me to get a cashier's check. He is not a regular cars salemens! HE is the real deal!!!! If you want someone thats compassionate, knowledgeable, flexible, with just all around great service!!!! go to SOUTH BAY LEXUS! TELL THEM I WANT ENRIQUE to help me!!!! More

Once they had the vehicle I wanted at a reasonable price, the overall process was smooth. Tim Miller was great to work with. His service demonstrates how a dealership should treat its customers. Nokia T. the overall process was smooth. Tim Miller was great to work with. His service demonstrates how a dealership should treat its customers. Nokia T. was also extremely helpful and was also great to work with and answered a lot of questions. The finance guy Jay was also great and to the point. Overall the experience was more than favorable. Would do repeat business here without a doubt. More

Once they had the vehicle I wanted at a reasonable price, the overall process was smooth. Tim Miller was great to work with. His service demonstrates how a dealership should treat its customers. Nokia T. the overall process was smooth. Tim Miller was great to work with. His service demonstrates how a dealership should treat its customers. Nokia T. was also extremely helpful and was also great to work with and answered a lot of questions. The finance guy Jay was also great and to the point. Overall the experience was more than favorable. Would do repeat business here without a doubt. More

Associates who listen plus efficient service people Easy in/out Thanks for car wash Pat Easy in/out Thanks for car wash Pat More

From the receptionist to the staff all were very welcoming. The staff was knowledgeable, friendly and efficient. welcoming. The staff was knowledgeable, friendly and efficient. More

First of all I really want to thank Tim Miller for the best experience I've had in a long time buying a new vehicle. I buy a new Lexus about every 5yrs. In all that time and all those other Lexus dealers best experience I've had in a long time buying a new vehicle. I buy a new Lexus about every 5yrs. In all that time and all those other Lexus dealers this was the best experience to date. Tim is a man of his word and the dealership backed him in ever thing he said. I drove 38 miles because I trusted him. It paid off igot the vehicle I wanted not like othe dealers who tried to sell me some thing I didn't want. Remember bigger is not best in dealerships. I want to thank Tim Miller personally (thanks). I also want to thank SouthBay Lexus for being a top rated dealer and hiring people like Tim. More