South Hills Chrysler Dodge Jeep RAM FIAT

This was by far my easiest and most pleasant buying experience. Mitchell George was great! I would go back there anytime and recommend the facility to anyone. experience. Mitchell George was great! I would go back there anytime and recommend the facility to anyone. More

Dominick was wonderful. Heard everything we said. Did not try to over sell our budget. Would keep coming back as long as we could deal with him. He is a asset to your company try to over sell our budget. Would keep coming back as long as we could deal with him. He is a asset to your company More

Our salesman was phenomenal as was the finance manager. We were able to put the entire transaction together in very short order. No time was wasted!! We were able to put the entire transaction together in very short order. No time was wasted!! More

Dave was excellent to work with and answered all of our questions with no pressure from the start. Very pleasant experience from start to finish and would certainly recommend! questions with no pressure from the start. Very pleasant experience from start to finish and would certainly recommend! More

Dealership was very fair and transparent. The process from walking in the door to walking out with a new car was also the fastest that I've ever been in/out of a dealership. from walking in the door to walking out with a new car was also the fastest that I've ever been in/out of a dealership. More

I had a super easy experience at South Hills. The staff was helpful and informative. Buying my Jeep from there was a great choice! Buy a Wrangler and enjoy life :) was helpful and informative. Buying my Jeep from there was a great choice! Buy a Wrangler and enjoy life :) More

They made it easy. At this time no newer vehicles were available but I do know this will pass. I do need repairs done to my purchase that Austin said would be handled available but I do know this will pass. I do need repairs done to my purchase that Austin said would be handled More

Service promised a remedy to the death wobble on a 2018 JL unlimited. After over a year I still don’t have the part installed. A new rear window was to be ordered because the power connection for the rear JL unlimited. After over a year I still don’t have the part installed. A new rear window was to be ordered because the power connection for the rear defrost fell off. Over a year later I just fixed it myself. More

On Monday, July 26th I financed a 2019 Jeep Wrangler. This deal was made through your salesman, Mitch. Upon taking possession of the vehicle, I discovered that it was not only uninspected and unserviced This deal was made through your salesman, Mitch. Upon taking possession of the vehicle, I discovered that it was not only uninspected and unserviced by your team-- key features were also non-functional due to being completely broken. I asked Mitch to show myself and my partner how to remove the rag top-- he stated he didn't know how and that he would ask someone from the garage to help. He came back once papers were signed and advised that no one was available to show me and that I can just 'youtube' it. I entered the vehicle to drive off the lot and noticed the change oil light was on and that the inspections and emissions had expired in June. I went back into the dealership to speak with Mitch about this and he stated that the garage just didn't put the stickers on and I can come back tomorrow and that it had been inspected. Once the vehicle was at my home, I attempted to remove the ragtop and discovered the top rails that permit the top to slide were completely broken off. I took pictures of the damage and found the pieces wedged partly under the back seat. I returned this vehicle the next day and spoke with the service manager who stated that no, the car hadn't been inspected when it was sold. This is remarkably concerning and when my partner and I came back to speak with the service manager and Mitch we received a plethora of excuses in regard to this matter, one being that it was a combination of a new salesman and sales manager that lead to this occurring-- but I'm well aware that Mitch worked for Day Subaru prior to starting his career at this dealership. I also feel like I have been lied to about the safety and condition this Jeep is in. I sincerely hope that South Hills Jeep Chrysler Dodge does not practice selling/financing uninspected vehicles and that your staff is well aware of what Pennsylvania law requires of road-worthy vehicles. When I emailed my concern to general manager Bill Winter on August 7th, I received no reply. I love my new Jeep but my experience with South Hill Jeep has been terrible and I would not only never want to return there but would actively deter any friends, family, or acquaintances from shopping there. More

Salesman Austin did a great job working with us but sales manager was not very personable and we felt we were being rushed out the door because they were closing soon. I did buy a jeep rubicon and was told i manager was not very personable and we felt we were being rushed out the door because they were closing soon. I did buy a jeep rubicon and was told it was certified by the dealer which I take at it has been thoroughly inspected and if anything was wrong it had been fixed. Drive jeep off dealership went approximately 15 miles and the brake caliper started smoking and smelled like it was burning. Called service department and they had me drive it back, it was Friday at4;00 and dealer closed at 5:00, was told by service they couldn’t get to it until Monday because their mechanics were getting ready to leave, again I just drove the jeep off the lot less than a hour ago. Monday I called service department in afternoon and they told me they were just getting to it. Finally again I called on Tuesday and they advised me the jeep was ready to be picked up . Never did I receive a call from the service department on an update or from the service manager apologizing for the inconvenience. Just not a good way to run a business. If not for Austin I would have given them a 2 star rating More