They do right by their customers
My wife and I shopped around for a couple months for a new AWD SUV and after looking at Nissan, Honda, Mazda, and others, the Highlander stood out. We
My wife and I shopped around for a couple months for a new AWD SUV and after looking at Nissan, Honda, Mazda, and others, the Highlander stood out. We visited 2 separate times and worked with Shelby, Mike, and the Sales Manager Brian. All were low pressure, high service. They answered our questions, helped advise us of the differences between the Highlander models, and helped us make the right decision. When we picked up the vehicle we were very pleased but had an issue where we thought an option was included and they did not. They researched our email exchanges and called and rectified the situation immediately. I never measure a person or company based on the mistakes they face but the action taken when they do. Brian and his team measure off the charts in my book. They did the right thing and they earned a customer for life based on both the quality of their product and their top notch service. I highly recommend working with the South Hills Toyota team.