South Oak Dodge Chrysler Jeep

If you need to purchase a New or Used Car, there is only ONE Place to go, and that is South Oak Dodge Chrysler Jeep. I just purchased my 3rd car, a 2014 Dodge Avenger SE from Rene Levy and Shannon Guest. In ONE Place to go, and that is South Oak Dodge Chrysler Jeep. I just purchased my 3rd car, a 2014 Dodge Avenger SE from Rene Levy and Shannon Guest. In fact, all 3 of the cars that both my father and I purchased from South Oak in the last 13 months have been from Rene Levy and Shannon Guest. In fact, I will not purchase another car from anyone else but them due to the way that I have been treated by this dealership. Now, a bit about myself - I live over (1) Hour away from this dealership, and from my condo in Oak Brook to Matteson, Illinois it is a fair guess to say that I will pass about 6-12 New Dodge Chrysler Jeep Dealers, and countless other new and used car dealerships that would love to sell a car. But, only from these (2) fine individuals have I ever received such respect and dignity, as well as such confidence in what they are telling me is the truth, that they they can rest assured that they will get all my future business in years to come. Let me explain why I needed to buy my 3rd car in 13 Months. I purchased a wonderful used 2011 Jeep Patriot Sport from them about 13 months ago that was recently totaled in an accident on Jan 6th. I needed to replace my Jeep with another new or used car, and since my insurance company only paid for a portion of the loan on my Jeep, I needed to roll in the remaining balance of the loan on this new purchase this new car, AND with no money down since I wasn't planning on buying a car at this time, so I had no extra funds saved up. I e-mailed Rene and told him of my dilemma, All that I asked for was that whatever he picks out for me has to have (2) things - An Automatic Transmission and my monthly payment could not be any more than the payment I was currently making on my Jeep. Pretty tall order huh? I would fathom to guess that if I did tell that to any of those other dealers that I passed that they would have laughed at me for trying to have this accomplished. But not Rene or Shannon! Within 24 hours of my e-mail, Rene had a new car picked out for me, as well as a plan put together to take care of all my needs. I drove down with my Dad, and we Rene had the car all ready waiting for me, we took a quick test drive just to make sure I liked the car, and pointed out that there are other colors I could choose from if I didn't like the color he selected (Which I did like), and within 2 hours I was on the road back, driving back home with my New Dodge Avenger, and could not have been more relaxed, and at ease with the entire process. You know how some dealers will tell you anything over the phone or by e-mail to get you to just come in and then suddenly they either forgot what they said, or said they where wrong, or tell you a dozen other stories once you arrive. Not Rene or Shannon, they have never done that with me. I left South Oak on Saturday Jan 11th, with a Brand New Car, my Jeep all paid off, and my Payments did not go up one single cent, AND did it all without one dollar coming out of my pocket. Once again, Rene and Shannon did what other dealers would say is impossible, and for that they can rest assured that they have a customer for life. More

Their customer service was second to none. Marvin Richardson is by far the best car salesman I have ever had the privilege of working with. He was honest and did everything in his power to get us in Richardson is by far the best car salesman I have ever had the privilege of working with. He was honest and did everything in his power to get us in the car we wanted, he made the 1hr plus drive worth it. I am recommending him to everyone who sales they are interested in a new or used vehicle. Thank you South Oak Dodge and a big THANK YOU to Marvin for everything. More

Be sure to ask for Erin Garcia. She is an awesome sales person! She is very knowledgeable, and super nice! The rest of the staff was great as well! person! She is very knowledgeable, and super nice! The rest of the staff was great as well! More

This is the second car I have purchased from South Oak. I was very pleased the first time with the customer service my David Brown provided. And upon my arrived over 3 years later, he remembered me and se I was very pleased the first time with the customer service my David Brown provided. And upon my arrived over 3 years later, he remembered me and selling me the car. He spent several hours with me making sure I got everything I wanted in my new car. I highly recommend South Oak Dodge and further David Brown. More

Our sales rep, Ryan Ganser, was very accommodating. He listened to our needs and provided the vehicle to fit those needs. When we decided to purchase the agreement, Ryan walked us through the process and listened to our needs and provided the vehicle to fit those needs. When we decided to purchase the agreement, Ryan walked us through the process and even helped prep the car in order to get us on our way. More

Erin is very helpful and very patient! She does her homework! Very informative! Great experience! She is a people's person! i Highly recommand her! homework! Very informative! Great experience! She is a people's person! i Highly recommand her! More

The South Oak facility was clean and the dealership had a nice, friendly atmosphere. I met my dad at the dealership after work and he was already there looking at brochures. Upon entering I was greeted by a nice, friendly atmosphere. I met my dad at the dealership after work and he was already there looking at brochures. Upon entering I was greeted by a very attractive saleswomen who was waiting to assist with any questions we had. We'd been to numerous dealerships prior to South Oak and very few of them had a sales associate available promptly to assist with questions. It was nice not having to seek someone out. I had already narrowed it down to one or two cars I was interested in and so she went over some of the options that fit into my specifications. After about 15 - 20 minutes we had narrowed it down to a charcoal gray SXT Charger and she offered a test drive. She had a wealth of knowledge about the vehicles in question as well as the various options that they offered and was very thorough in answering questions for us. Definitely a Plus! So much so that I'd imagine she has been working there several years. After our test drive we headed back inside to talk numbers. It was my first car purchase so although I may have been a bit nervous (probably an understatement), the process went smoothly. I was thankful for her patience throughout this process. Most importantly she gave us space to make the decision. They came back with a ballpark price range before running my credit. After actually running my credit, she came back with a better price, one that I thought was a pretty solid price and I went for it! All in all it was a great experience for me. I left feeling comfortable with the process and feeling like I had gotten a good deal. I will be purchasing my next vehicle from South Oak and I look forward to recommending this dealership to anyone i know interested in buying a Chrysler made vehicle. I couldn't be happier with my purchase! 5 out of 5. More

Erin was fantastic! Very friendly and personable enjoy the follow up calls she took fear out of the "new car" buying experience, I would definitely recommend Erin! the follow up calls she took fear out of the "new car" buying experience, I would definitely recommend Erin! More

The process of me purchasing my first vehicle was amazing, although a little pricey for my age I still can cover the expenses. Ryan Ganser worked with me to the best of his ability to get me the car amazing, although a little pricey for my age I still can cover the expenses. Ryan Ganser worked with me to the best of his ability to get me the car I wanted for the price I wanted and made sure all of my questions and concerns were answered before I could even ask them. He was an amazing dealer and I would love to work further with him and South Oak Dealership in the future. I have given Ryan Ganser a perfect rating because his customer service was just that. I had an experience that I will remember for the rest of my life and I will be a lifetime customer of South Oak. More

I like my mini van price was fine but I think 18% is pretty high . I like to see it go down a little bit but thank you for everything. pretty high . I like to see it go down a little bit but thank you for everything. More