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South Oak Dodge Chrysler Jeep - Service Center

Matteson, IL

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254 Reviews

254 Reviews of South Oak Dodge Chrysler Jeep - Service Center

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August 10, 2021

Bought vehicle 2021 Wrangler Willy's edition, dealer gave the best straight forward deal, held to their price, paper work was smooth and now went back for service where it counts is after the sale! Made appo More

by tbas
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric and Jessica
Aug 10, 2021 -

South Oak Dodge Chrysler Jeep responded

Thanks so much! Welcome to the South Oak Family! We appreciate working with you!

March 13, 2021

This place is a joke. I had an extended warranty on my dash pad and Jeep called South Oak while I was on the line and told them this warranty has been extended due to covid. The service advisor insisted i More

by bilmar90
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Matt Ganser
October 16, 2020

First class service Department: Alexis Martinez handled my Ram/Cummins service from start to finish. Knew up front what was needed on this vehicle, no surprises, kept me updated throughout the process. Eve More

by hirisebldr
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Martinez
Oct 17, 2020 -

South Oak Dodge Chrysler Jeep responded

Thanks so much for trusting us with your truck! We appreciate helping you keep your vehicle in tip top shape heading into the winter!

August 26, 2020

Bought a brand new 2020 Dodge challenger scat in May. The check engine and gas light come on July 20th. We set the appointment with service on July 24th. I haven’t received a call yet from the service. The p More

by Curry21
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Mark
Aug 27, 2020 -

South Oak Dodge Chrysler Jeep responded

We apologize for the delay Curry. Unfortunately, there isn't much we can do if a part to fix your vehicle is on national back order. You will have this issue at every single dealership or repair shop. As soon as the parts are available to us, your vehicle can be repaired.

April 12, 2019

100% recommended!!! Staff is friendly and helpful.Best place to get a car.I will recommended to everybody.You'll find what you looking for,very nice cars in the lot. More

by Crystian
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Matt
Apr 13, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Crystian! We appreciate working with you!

April 10, 2019

Great service.Tom kept me up to date. Very knowledgeable. Service was great. It took half of a day but it was an extensive break repair. Tom was quick to inform me of the problem and the estimate. Very satisf More

by wjupiter
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Apr 10, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much!

April 10, 2019

Dawn's jeep. Had some issues with Dawn's jeep and they did a fine job addressing all of them. Happy wife, happy life. Thanks, I usually don't like to bring my vehi More

by Pete277
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Apr 13, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Pete! Must. Keep. Wife. Happy. That goes for all of us! Thanks for working with us! We appreciate keeping her jeep in tip top shape!

April 09, 2019

Oil change & tire rotation Everything went well except checking in for my appointment took way to long do to the fact that they computer system they use for check in kept going More

by JEFFSCHMITT0
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Apr 10, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Jeff!

April 06, 2019

Not good I went to get my filters change on my truck they just change the fuel filters i thought they were going to change oil and fuel it cost me $400.00 doll More

by WILLIE_AHILL
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Not sure
Apr 06, 2019 -

South Oak Dodge Chrysler Jeep responded

Willie. We apologize that we were backed up today and your vehicle didn't get washed. If you are in the area, please feel free to stop in when you have a few minutes and we can take care of that for you!

April 06, 2019

2015 Jeep wrangler service Service people left cigarette ashes on the seats and I don't smoke.... and several plastic push pins were not poor put back in place and I don't know More

by chsteel1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Amy Henderson
Apr 06, 2019 -

South Oak Dodge Chrysler Jeep responded

Our apologies - Can you please call our General Service Manager Mark Hester at your convenience. We'd like to get a little additional information about your visit.

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