South Oak Dodge Chrysler Jeep - Service Center

Absolutely phenomenal. Juan always makes sure me and my family are safe. And as long as Juan is there. Then me and my family will always service there. Also your director J Juan always makes sure me and my family are safe. And as long as Juan is there. Then me and my family will always service there. Also your director Jon always comes out any greats us and makes sure we are completely satisfied. That means a lot to us. More

I just did The dealership did a great job very quick and great communication and very much appreciate great communication and very much appreciate More

Everything was fine, but I did not like both the cost for a replacement key, too high, and the 3% surcharge for using a credit card. a replacement key, too high, and the 3% surcharge for using a credit card. More

Tom was wonderful. ..very helpful with my needs and also very polite...he's a great guy...I told the manager to make sure he keeps him around ❤️ ..very helpful with my needs and also very polite...he's a great guy...I told the manager to make sure he keeps him around ❤️ More

Excellent as usual My car was ready at the time they said it would be. The person that took great care of me was very kind and polite. it would be. The person that took great care of me was very kind and polite. More

Went in for oil change and check up. The team was great. This is my go to dealer. The team was great. This is my go to dealer. More

Even though I was late due to traffic, they still took my car in and helped when they could have easily turned me away. car in and helped when they could have easily turned me away. More

Very knowledgeable and professional Great customer service I have no problem going back Don't know service I have no problem going back Don't know More

Took my sons 2017 Grand Cherokee in to have it checked because both low beam headlights were out. When I went back to check on the truck I was told that the light sockets were corroded and that I would h because both low beam headlights were out. When I went back to check on the truck I was told that the light sockets were corroded and that I would have to buy 2 new headlights totalling $2,400. I knew that this was xx!. I paid 175.00 for the diagnostic and left. Took it to another shop the next day had it repaired for $50.00! The only thing wrong was the bulbs were blown! This is the second and last time of going there for service!! More

South Oak recommends costly unnecessary services. Brought my Jeep in for 30k service. Attendant recommended Fuel/Air Induction Service for approximately $200. I questioned the service but was told my Brought my Jeep in for 30k service. Attendant recommended Fuel/Air Induction Service for approximately $200. I questioned the service but was told my vehicle needed it and one of the items should've been done at 20k. I learned later that this service is not listed in the manual, recommended by MOPAR, or listed on South Oak's site as being required. I have one oil change that I paid for remaining and will not return for service or a new vehicle. More