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South Oak Dodge Chrysler Jeep - Service Center

Matteson, IL

3.9
267 Reviews

267 Reviews of South Oak Dodge Chrysler Jeep - Service Center

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April 09, 2019

Oil change & tire rotation Everything went well except checking in for my appointment took way to long do to the fact that they computer system they use for check in kept going More

by JEFFSCHMITT0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Weinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much Jeff!

April 06, 2019

Not good I went to get my filters change on my truck they just change the fuel filters i thought they were going to change oil and fuel it cost me $400.00 doll More

by WILLIE_AHILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Apr 06, 2019 -

South Oak Dodge Chrysler Jeep responded

Willie. We apologize that we were backed up today and your vehicle didn't get washed. If you are in the area, please feel free to stop in when you have a few minutes and we can take care of that for you!

April 06, 2019

2015 Jeep wrangler service Service people left cigarette ashes on the seats and I don't smoke.... and several plastic push pins were not poor put back in place and I don't know More

by chsteel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amy Henderson
Apr 06, 2019 -

South Oak Dodge Chrysler Jeep responded

Our apologies - Can you please call our General Service Manager Mark Hester at your convenience. We'd like to get a little additional information about your visit.

April 05, 2019

Sales are great service is not Brought in my jeep for service the first time they had it for two weeks andforgot to service two things. Brought it in to get repaired a second time More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Vick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bennish
Apr 06, 2019 -

South Oak Dodge Chrysler Jeep responded

Our General Manager Mark Hester would like to see if he can help you out. If you can give him a call at 708-747-7950 we will do whatever we can to assist you.

April 05, 2019

2016 Jeep Cherokee Repair Jamie did an awesome job explaining the malfunction with my vehicle and getting me cared for in a timely manner. I felt informed and prepared for each More

by THEOSL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Benck
Apr 06, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much for the great feedback!

April 05, 2019

Took too long. Had appointment. Told would take 2 hours. Took 5 hours. Why have an appointment? Hate, hate salesmen attack you as you walk into the dealership wh More

by cjlc1941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Apr 06, 2019 -

South Oak Dodge Chrysler Jeep responded

We apologize for the delay in service.

April 04, 2019

Great customer service. Especially Thomas Vick, he always give us service with. a smile. He always answers any questions or concerns we may have and never More

by LMRTCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much!

April 03, 2019

Oil change Friendly and good service. South oak Dodge is not Just a neighborhood dealership it's also my dealership to take care of my Jeep always. More

by Ala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ganser, Jamie Benck
Apr 03, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks so much for being a loyal South Oak customer!

April 03, 2019

Oil change I booked my appointment for 9.30 am and I was early but they took me in did my oil change and I was out just on time. Thanks More

by Franskek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ganser
Apr 03, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks!

April 02, 2019

Good service at South Oak Dodge Nice experience at dealership, once you get in.Frendly greeting,work was completed quickly ,but a little high on price but overall satisfied with expe More

by mel-smothers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Martinez
Apr 03, 2019 -

South Oak Dodge Chrysler Jeep responded

Thanks Mel!