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South Pointe Chrysler Jeep Dodge

Tulsa, OK

4.7
810 Reviews

9240 South Memorial Drive

Tulsa, OK

74133

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Showing 810 reviews

December 06, 2025

Despite having an appointment, I still ended up waiting more than three hours for service. They didn’t even remove the seat cover or the floor mat they used during the service. More

by dim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandra
Dec 10, 2025 -

South Pointe Chrysler Jeep Dodge responded

Thank you for reaching out. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Thank you Aimee Gudis Service Director 918-392-7336 agudis@bobhowardauto.com

December 03, 2025

Great team were very helpful putting a deal together and getting the right financing togethee More

by Mike Stumbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camron and sean
Dec 03, 2025 -

South Pointe Chrysler Jeep Dodge responded

Hi Mike, thank you for your kind review; we are happy to pass along your comments to the team here at South Pointe Chrysler Jeep Dodge Ram! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2025

Last trip in they neglected to reset mileage after oil change, missed a brake issue that was fortunately caught by a tire dealer. Was not as impressed this time. More

by Askeytex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank
Dec 02, 2025 -

South Pointe Chrysler Jeep Dodge responded

Thank you for sharing your feedback and for trusting us with your service visit. I truly apologize that the mileage wasn’t reset after your oil change and that a brake issue was missed. That’s not the level of attention to detail we aim to provide. I’m glad the issue was caught, but I understand how this experience affected your confidence in our service. I’ve already shared your comments with our service team so we can improve our inspection process and prevent this from happening again. We value your business, and we’d like the opportunity to make this right. Please feel free to reach out to me directly — I’d be happy to review your visit personally and ensure your next experience is a smooth one. Thank you again for your honest feedback, and for being a customer. Sincerely, Jay Moore General Manager jwmoore@Group1Auto.com

November 27, 2025

The dealer was on time to change the oil and filter. It was clean, the service writer pleasant and did not take long to complete the repair. The waiting area was clean and had good furniture. It had com More

by rjtritschler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Este
Dec 02, 2025 -

South Pointe Chrysler Jeep Dodge responded

Thank you for your positive review! We're glad to hear that our team provided efficient and high-quality service during your visit. We apologize for any issues with the waiting area and coffee, and we will make sure to address those concerns promptly. We appreciate your feedback and hope to see you again soon!

November 26, 2025

Scheduling is done somewhere else. Not a good way to do it. Name of service person shown on the schedule confirmation is incorrect. More

by tsrajagopal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria
Dec 02, 2025 -

South Pointe Chrysler Jeep Dodge responded

Thank you for your feedback. We apologize for any inconvenience with the scheduling process and will work to improve our accuracy. We appreciate you bringing this to our attention and hope to provide a better experience in the future.

November 24, 2025

The check in was very friendly and quick. The video is really cool and the mechanic was really good at explaining what he checked and what was needed or not needed at this time to be service More

by Steve B
Recommend Dealer
Yes
Employees Worked With
Alexandra Estebane , Andrew Roger's
Nov 26, 2025 -

South Pointe Chrysler Jeep Dodge responded

Hi Steve, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2025

Service is always top notch and very informative. I made the right choice in choosing Southpointe Dodge when purchasing my vehicle! More

by Coachloffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Nov 24, 2025 -

South Pointe Chrysler Jeep Dodge responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 22, 2025

My second Ram truck from this dealership. Very professional-no pressure sale. They truly want you to get the best vehicle for your needs! More

by Oaadrs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James in sales, and Chris- supervisor.
Nov 24, 2025 -

South Pointe Chrysler Jeep Dodge responded

Hi Oaadrs, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 19, 2025

South Point Chrysler Jeep Dodge inspected my truck's brakes and pinion. They found both needed servicing and took care of it speedily. I asked them for a 4 wheel drive alignment which has removed the More

by rherring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Bernabe
Nov 20, 2025 -

South Pointe Chrysler Jeep Dodge responded

Hi, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 18, 2025

Sold me a truck that had an incomplete service and not even owned it a year and Transmission is bad and after talking to management no one was willing to help with the situation. More

by LD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shades Eid, Chris Cox, Sean Kerns, Chance.
Nov 20, 2025 -

South Pointe Chrysler Jeep Dodge responded

Thank you for taking the time to share your experience. I'm truly sorry to hear about the issues you've encountered with your F-150 and the frustration this has caused, especially during your family trip. That is certainly not the experience we strive to deliver. Your feedback is important to us, and we are committed to improving based on it. Jay Moore General Manager 918.392.7369

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