South Shore Hyundai

Great experience It was a delight working with Ron he was very professional and down to earth. He understood what my needs were and he made it happen ! It was a delight working with Ron he was very professional and down to earth. He understood what my needs were and he made it happen ! More

My experience I was very pleased with Troy as my sales rep. In fact someone I work with noted they wanted to look into purchasing a new car and I have him a copy o I was very pleased with Troy as my sales rep. In fact someone I work with noted they wanted to look into purchasing a new car and I have him a copy of Troy's card. More

Excellent car buying experience This has been one of the easiest car experience purchase due to the saleswoman nik, age was very informative, knowledgeable, and overall very kind. I This has been one of the easiest car experience purchase due to the saleswoman nik, age was very informative, knowledgeable, and overall very kind. I will be back in three years to for my new car, I will definitely be referring family and friends to south shore Hyundai. More

Excellent Customer Service Had an amazing experience at South Shore Hyunda! I want to thank Niki Mastrandricos and Mike Lester, theh both did a spectacular job! Mike even drove Had an amazing experience at South Shore Hyunda! I want to thank Niki Mastrandricos and Mike Lester, theh both did a spectacular job! Mike even drove me home to pick up paperwork that was needed and helped me clean out my entire trade in vehicle! They were both very informative on the Santa Fe Sport. Couldnt have had a better experience! Thank you so much Niki, Mike and South Shore Hyundai!!!! Will definitely be referring any friends, family or co-workers to you guys! Excellent customer service More

BE AWARE OF EARLY LEASE RETURN SCAM We were solicited by South Shore Hyundai to return our lease 4 months before the maturity date. When we went to view vehicles we dealt directly with t We were solicited by South Shore Hyundai to return our lease 4 months before the maturity date. When we went to view vehicles we dealt directly with the sales manager Mr. Robert Betts who was able to give us a great deal on a new Genesis G80. We were made to believe that it would be an even exchange and would not incur a fee associated with the early return of the lease. We surrendered our old vehicle and drove off in our new Genesis G80, and we were very pleased on the whole process. Unfortunately that was the end of any positive interaction with Hyundai or Hyundai Finance. South Shore Hyundai never advised us that they needed to sell the vehicle we returned before they can submit us the last bill. We only found out this information because we never received our last bill, and called the toll free number. We returned our original lease in May of 2017 and continued to make our monthly payments through July 2017, at which point Hyundai Finance advised us to stop paying on the vehicle until we receive our final bill. We never received our final bill and we were alerted by Experian that there was a negative report submitted by Hyundai Capital America for non-payment. We immediately called the toll free number and were met with a rude customer service representative, who point blank said deal with the blemish on your credit report and hung up on me. We called back to report the disrespect and were advised that there was not any managers or supervisors available to deal with any of our concerns. We were advised to write a letter to a special department to dispute the negative report to the credit bureaus and made a partial payment to the balance pending the review ad possible adjustment. It is important to mention that we always initiated all calls with Hyundai Financial, as they never called us concerning this matter. Hyundai Financial would be inconsistent with answering our simple question: How long does the process take? Finally they submitted us an answer via mail and simply said, after reviewing your dispute Hyundai Financial believes that they reported correctly and if we need to appeal please mail our dispute with new supportive information. With our written dispute we also mailed supportive evidence, specifically the unopened bills they sent to the wrong address. I feel lost at this point and we have been enrolled in Autopay with Hyundai Finance throughout the length of the lease (32 months) and I am also currently enrolled in Autopay with our new leased vehicle through Genesis Finance. Please be aware of this dealership, and also do not expect much from their Financial Department either. Shadiness will not get any company far and it feels horrible to not be appreciated as a valued customer. Sincerely, Ivy Nunez More