Southaven Honda

Pleasant reliable upfront comfortable waiting area with varieties coffees and snacks good communication throughout visit. varieties coffees and snacks good communication throughout visit. More

I had a great experience with Southaven Honda. Mr. Oliver Turner went above and beyond to make sure I was satisfied and tended to my every concern. When I buy another car, I would definitely want Mr. Oliver Turner went above and beyond to make sure I was satisfied and tended to my every concern. When I buy another car, I would definitely want him to be my salesman. More

Service was performed, but dash lights that worked before service do not work now. I left 2 voicemails regarding this issue, and neither call was returned. I called again and spoke to a service repres before service do not work now. I left 2 voicemails regarding this issue, and neither call was returned. I called again and spoke to a service representative. I was told I don't need an appointment to have it checked. Not happy paying $421 for labor to find and correct the parasitic electrical drain. Then got the car back with dash lights not working that were when I brought it in. I expect the job to be completed with no charge. More

Very efficient and court The representative was very courteous and efficient. My 7:00 appointment was ready and my return for the car was on time. courteous and efficient. My 7:00 appointment was ready and my return for the car was on time. More

DeAndre was very helpful and attentive. He helped me with my repair options from immediate issues to 'get this done soon' and why its important. He helped me with my repair options from immediate issues to 'get this done soon' and why its important. More

I am leaving this review because Southaven Honda has taken my money and did me wrong. The first time was when I had my air filters replaced. They charged me and did not install my covers on the inside f taken my money and did me wrong. The first time was when I had my air filters replaced. They charged me and did not install my covers on the inside filter that cost me over $120. The next time my car had a warranty issue. Was leaking oil at the head cover gasket. My paper work show where they charged for the repair and claim to have put the oil back. Not sure why they did not just simply changed the oil since it was at 10% life. They did not replace the oil. I checked it the next day while I was at work and it was barely past the low mark. Glad they fixed the leak. Last issue is I took my car to get the oil changed, yes somewhere else. Before that all maintenance was done at Southaven honda. The people said that the bolts and screws were missing on my under carriage pan. Been wanting to go back and see if they would at least replace the screws. I am afraid to let them touch my car. It might come back with other issues since most of the things are electronics and computer driven. Plus I know the last time i was there I asked about the vehicle updates. That was not done either. More

Talk with the dealership for a week going back-and-forth over the process of the deal went in when my paperwork was emailed to me to do all the signing and submit a large down payment got called two weeks l over the process of the deal went in when my paperwork was emailed to me to do all the signing and submit a large down payment got called two weeks later saying that I need to resubmit paperwork and re-sign moving my buy date. All sounding super shady. When I asked for clarification, I was yelled at and basically hung up on. Still waiting to hear back from the dealer on what is going on with the process of buying my car. More

My experience with the dealership was good. They welcome us and asked us if we need water or anything. And they were patient. They welcome us and asked us if we need water or anything. And they were patient. More

Brian is a qs the best one I loved Brian he did an outstanding job and the guy that I signed the papers with I don't remember his name he was a good guy I loved him as well outstanding job and the guy that I signed the papers with I don't remember his name he was a good guy I loved him as well More

Great service as usual. Good service! Kelli did a great job. Was prompt with the servicing of my car and answered all of my questions. Good service! Kelli did a great job. Was prompt with the servicing of my car and answered all of my questions. More