Back

Southern Acura Newport News

Newport News, VA

4.9
2,227 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

12501 Jefferson Ave

Newport News, VA

23602

Directions

By Type

Showing 2,227 reviews

June 11, 2026

The service department employees were very helpful and polite and updated me on everything that needed to be taken care of More

by Angela
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
Jun 11, 2026 -

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 10, 2026

Really good experience with Matt (sales person) and Adam (GM). Both were knowledgeable answered all our (wife and I) questions and very patient. Hate pushy sales people who come off as dishonest (we were More

by Coach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley,
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 08, 2026

My service was wonderful, especially Ms. Teresa! I also appreciate the fact that loaner vehicle was provided to me while my vehicle was being serviced. More

by mjddennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 08, 2026

Explanation of the work that was performed and completed in a short time. Excellent Service More

by Lenard Godfrey
Recommend Dealer
Yes
Employees Worked With
Cisco
Jun 10, 2026 -

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 07, 2026

Excellent in communicating needed service for my vehicle. Great personality and honest character. Best service dept. on the peninsula. Recommend highly. More

by hwrandall
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 07, 2026

My experience with Kevin is always professional and he ensures that I am satisfied with the service provided. More

by ginabjones256
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
Jun 10, 2026 -

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 07, 2026

Quality team that does great work with attention to detail. Have two Acuras both purchased at Hall now Southern Acura and have ALL maintenance done there over the years. More

by John & Gail M.
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
Jun 10, 2026 -

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 06, 2026

My service was prompt and professional. I was highly satisfied 10 out of 10 would return thank you so much. More

by Snowglobefan
Recommend Dealer
Yes
Employees Worked With
Cisco
Jun 10, 2026 -

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 06, 2026

My experience at the dealership was excellent as always. Cisco is always friendly, kind and attentive. He provided the information needed for me to make an informed decision. More

by VELTAW1
Recommend Dealer
Yes
Employees Worked With
Cisco
Jun 10, 2026 -

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 06, 2026

Cisco was always very communicative and explained all the processes everything that had to be done. He was very patient with his explanations. More

by Shania.williamsn
Recommend Dealer
Yes
Employees Worked With
Cisco
Jun 10, 2026 -

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

...
6
...