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Southern Acura Newport News
Newport News, VA
2,235 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,235 reviews
June 04, 2026
They were polite, cheerful and answered my questions. Inspection was through and they washed my car. Waiting area was clean and I enjoyed a beverage Inspection was through and they washed my car. Waiting area was clean and I enjoyed a beverage More
by BARBARAGARLOW
Verified CustomerEmployees Worked With
June 04, 2026
It was good. Kevin was good. I appreciate the car wash. Coffee was good also Kevin was good. I appreciate the car wash. Coffee was good also More
by Sidweiser
June 04, 2026
Consistently outstanding! Great customer service and fair pricing. Cisco and team are the best!! They are the best I have ever worked with!! Great customer service and fair pricing. Cisco and team are the best!! They are the best I have ever worked with!! More
by TWIMER
Employees Worked With
Cisco.
June 04, 2026
I always have a great experience when going into Southern Acura, if I had to say anything that needs improvement is return calls but other then that they are top notch!! Acura, if I had to say anything that needs improvement is return calls but other then that they are top notch!! More
by STACIEKELLY1970
June 04, 2026
Teresa was very helpful when I got a loaner car while my car had to be left in the dealership overnight. The service department especially Cisco and Kevin were super helpful. car had to be left in the dealership overnight. The service department especially Cisco and Kevin were super helpful. More
by jaynway
June 02, 2026
Prompt check in upon arrival. Service completed within suitable timeframe. Prompt checkout upon return to pickup my vehicle. Service completed within suitable timeframe. Prompt checkout upon return to pickup my vehicle. More
by SHERWIN.AMMONS
June 01, 2026
Jessica is the greatest! !!! She has exceeced my needs and been super helpful. Thank you service team!!!! All of you!!!!!! !!! She has exceeced my needs and been super helpful. Thank you service team!!!! All of you!!!!!! More
by basscnb
June 01, 2026
Excellent customer service and care for my automobile. Excellent customer service with my service advisor, he took the time to explain the process to me and care for my automobile. Excellent customer service with my service advisor, he took the time to explain the process to me and care for my automobile. More
by Bobby J.
June 01, 2026
My whole experience was extremely satisfactory and beyond. Sharonda Plummer exceeded my expectations and put me in a much better vehicle than what I was ready to simply settle for. Staff was awesome a beyond. Sharonda Plummer exceeded my expectations and put me in a much better vehicle than what I was ready to simply settle for. Staff was awesome and the process was quick & painless. I will be recommending people for sure. I'm already sending my wife and two of my son's to Sharonda. Thank you all! More
by Wahid W. Shabazz
Employees Worked With
Other Employees :
Sharonda Plummer ....I can't remember exact names, but everyone was cool!
