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Southern Buick GMC Greenbrier
Chesapeake, VA
2,896 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach.
When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More!
We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard.
Before You Buy, Give Southern a TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,896 reviews
August 20, 2025
Greenbrier Kia is the best! I called to schedule an oil change. They answered the phone and was able to get me in the very next day. Also gave me multiple options over the cours I called to schedule an oil change. They answered the phone and was able to get me in the very next day. Also gave me multiple options over the course of the next week. When I arrived, everybody was super friendly. I was in and out in 20 minutes. I was so amazed because I have been dealing with the VA Beach Kia for four years and never once have I gotten an oil change and been in and out in 20 minutes. I have to leave my car there all day. Trying to schedule an appointment is a nightmare no one ever answers the phone or calls you back. Even though Greenbrier is 15 minutes further I do not mind at all to make the drive. Keep up the good work. ! More
by AKARMIKEL80
Verified Customer
August 19, 2025
Greenbrier only has one electrician. He is over worked and went on vacation for a week and a half. No one could touch the EV6. Virginia Beach worse. They have no electrician. I blam He is over worked and went on vacation for a week and a half. No one could touch the EV6. Virginia Beach worse. They have no electrician. I blame Management. More
by MIKES1967NOVA
Employees Worked With
Kwan
August 19, 2025
I recently changed engine oil filter, and they changed the filter without checking the engine oil sticker on the windshield. And they want me to pay for the filter because I did not tell them before the s the filter without checking the engine oil sticker on the windshield. And they want me to pay for the filter because I did not tell them before the service begins. More
by Joshua P
Employees Worked With
Mariah
August 17, 2025
Mr. Dekwan the service tech went above and beyond during our service appointment. Especially while showing us up and coming possible issues.with our car. I really appreciate Mr. Dekwan he was great Especial our service appointment. Especially while showing us up and coming possible issues.with our car. I really appreciate Mr. Dekwan he was great Especially for GMC Greenbrier. Thanks for your dedication and excellent work. More
by oxx513
Employees Worked With
Mr. Dekwan
August 17, 2025
Southern refused to find the root cause of a rattling noise coming from a door panel under warranty. Door panel was never removed for investigation of said rattling, and the general manager “suggested” I noise coming from a door panel under warranty. Door panel was never removed for investigation of said rattling, and the general manager “suggested” I take my truck elsewhere because they could not find the issue, yet it was admitted by another employee he was tired of dealing with me. Every time I arrived for service and was promised a loaner I either had to wait for repairs to be completed, find a ride, or finally sent to the lynnhaven location as greenbriar has no GM loaner vehicles for warranty. If I wanted a rental I was directed to seek reimbursement through GM. Customer service - 0 Knowledge of their product - 0 Ability to retain customers - 0….to the point I’m considering trading for a ford. More
by JB
Employees Worked With
