
Southern Buick GMC Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,095 reviews
I took my car to get an oil change on 29 November. On 13 December ( 2 weeks later) my oil light had come on. I checked my oil level and the oil stick was DRY. I called and let Kia know i was coming in On 13 December ( 2 weeks later) my oil light had come on. I checked my oil level and the oil stick was DRY. I called and let Kia know i was coming in for this issue and i was given an appointment for an hr and a half later. On the way to Kia my engine malfunction light had came on. My car was serviced for the second time and i was told that when they did my oil change they had put a double gasket on my car and my car should only have one gasket. They changed it and filled the car back up with oil. On 29 November i had waited from 1120 until 1pm. I thought they would have been thorough since they seemed to have taken their time. I pray my engine was not damaged to any extent due to this incident. More
The staff are always friendly, professional and helpful. I have had no problems since purchasing my vehicle there or with services rendered. I have had no problems since purchasing my vehicle there or with services rendered. More
Sean was fantastic! He really helped me out when I was getting my car’s oil change, tire rotation and state inspection. He went above and beyond! He really helped me out when I was getting my car’s oil change, tire rotation and state inspection. He went above and beyond! More
The person at the front left the area without even acknowledging me, took about 5 mins for someone else to come. Inside the waiting area, the staff is more interested in gossiping and complaining abou acknowledging me, took about 5 mins for someone else to come. Inside the waiting area, the staff is more interested in gossiping and complaining about their jobs, very loudly, than anything else. I got a smile and a warm greeting and thank you from the lady that checked me out; however, that was after standing in front of her waiting for no less than 3 minutes with zero acknowledgement, while the whole office carried on their personal conversations. The last time I was in, there were several recommendations made for service that I have not had done but this visit, no recommendations when I actually wanted them and was willing to wait and pay. More
Everyone was so kind and helpful. even though they are shorthanded, they’re trying their very best. even though they are shorthanded, they’re trying their very best. More
My rep was very good. When I called to set an alarm he scheduled me right away and told me when it was going to be ready and it was. When I called to set an alarm he scheduled me right away and told me when it was going to be ready and it was. More