Southern Chevrolet
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had a situation at Southern Chevrolet, once it was brought to the attention of management it was quickly rectified. The staff went above and beyond to investigate, follow up and fully resolve the issu brought to the attention of management it was quickly rectified. The staff went above and beyond to investigate, follow up and fully resolve the issue. The service agent Valencia was such a delight. Then I also had the pleasure of working with Darlene, the service manager Paul and the GM Steve. More
Promises made on when my vehicle would be ready. Failure to answer or return my calls. The left several messages still no call back. I had to drive to the dealership only to find out that my vehicle Failure to answer or return my calls. The left several messages still no call back. I had to drive to the dealership only to find out that my vehicle wouldn't be ready to the next day. At one point I was told you can take the car if you want to and cancel the work. Ridiculous!! Steve called and understood and apologized for my experience. That meant a lot as I am an 11 year customer. Thank you Steve More
I would not recommend the dealership to anyone. I took my car there six days ago for a diagnostic check. The car is still under warranty. However, the was never checked. I took the car to another d I took my car there six days ago for a diagnostic check. The car is still under warranty. However, the was never checked. I took the car to another dealership. The problem was found within the same day, and the part has been ordered. More
Customer service was great but the time waiting was a little long, vehicle sat in same spot for over an hour and half after my scheduled appointment. Assumed if my appointment was at a certain time that little long, vehicle sat in same spot for over an hour and half after my scheduled appointment. Assumed if my appointment was at a certain time that the vehicle would go back shortly after signing in. But other than that everything was great More



