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Southern Chevrolet

Chesapeake, VA

4.3
2,393 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3412 Western Branch Blvd

Chesapeake, VA

23321

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Showing 2,393 reviews

November 13, 2026

It was awesome It was pleasant. She was a professional and kept her compulsion at all times. Pleasant person to deal with. More

by juanitadaughtrey
Recommend Dealer
Yes
Employees Worked With
A lady
Nov 13, 2026 -

Southern Chevrolet responded

Thank you for sharing your experience! We're thrilled to hear that our Service Advisor provided you with a professional and pleasant experience. We pride ourselves on our team's expertise and look forward to welcoming you back.

November 12, 2026

Went to pick up car after being texted it was ready. Wife gets to dealership and car was not ready. Paperwork was not done nor correct. Wife had to wait over 30 mins and was late work due to this inconv More

by Henderson.steven1982
Recommend Dealer
No
Nov 12, 2026 -

Southern Chevrolet responded

Steven, we apologize for the inconvenience and delay your wife experienced. A manager will contact you to discuss this further. We are dedicated to providing reliable and quality service, and we appreciate your feedback.

November 12, 2026

Service was terrible both customer service and servicing the vehicle. Called service manager to explain what occurred on my visit Wednesday. More

by Wrogers003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know their name
Nov 12, 2026 -

Southern Chevrolet responded

We apologize for the negative experience you had with our service and customer interaction. Please feel free to email us at socialvce@drivingsouthern.com with your contact information so we can address your concerns directly. We appreciate your feedback and are committed to improving our service.

November 12, 2026

held my car for over 24 hours. .for oil change and simple 2026 inspection. called 2x with no call back before I came to dealership to see what problem is...thenbasked to speak to a More

by ACHASTAIN09
Recommend Dealer
No
Nov 12, 2026 -

Southern Chevrolet responded

We apologize for the delay and communication issues you encountered. Please feel free to email us at  socialvce@drivingsouthern.com  with your contact information so our manager can reach out to you to address your concerns. Thank you for your feedback as we work to enhance our service.

November 11, 2026

Extremely poor communication Excessive shop fees No return phone calls Suggested work to be done on my car which only has 14,000 miles in it!!! Update: General Manager personally called me to address More

by Roostermommy
Recommend Dealer
Yes
Employees Worked With
Steven Santomieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gennarelli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A lady
Nov 13, 2026 -

Southern Chevrolet responded

Cynthia, we apologize for the communication issues and the concerns regarding the suggested work on your vehicle. Our manager will contact you directly to address these matters. We value your feedback and strive for transparency and reliability.

November 11, 2026

Had a sat. Oil change, they explained they were busy so the wait was gonna be a min. That was fine because I was dropping off ….car got done a hour before closi More

by patriceprc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marty Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2026 -

Southern Chevrolet responded

We apologize for the inconvenience caused by the oversight with your oil sensor. We understand how this could make you uneasy. Please feel free to email us at socialvce@drivingsouthern.com with your contact information and our manager will reach out to address your concerns directly. We are committed to providing reliable service and appreciate your patience.

November 11, 2026

You guys were great as usual! Didn't give a 5 because we couldn't find out if my car was ready. The app wasn't working. Appreciate all you do! More

by ashley@ashleybrittain.com
Recommend Dealer
Yes
Nov 11, 2026 -

Southern Chevrolet responded

We're thrilled to hear you had a great experience with us! We apologize for the inconvenience with the app. Your feedback helps us enhance our services. Thank you for your continued trust in our quality and reliability.

November 10, 2026

It was good Service was okay the wait for my vehicle was longer than I expected More

by CESARS174
Recommend Dealer
Yes
Nov 11, 2026 -

Southern Chevrolet responded

We appreciate your input and apologize for the longer wait. Our team is focused on delivering quality service efficiently. We hope to provide a better experience on your next visit.

November 07, 2026

They are not honest people. The repairs weren't done and they tried to sell me another vehicle!!! More

by Murpatdocktie1028
Recommend Dealer
No
Employees Worked With
Steve The GM, and several others
Nov 10, 2026 -

Southern Chevrolet responded

We apologize for the inconvenience you faced. Our goal is to provide honest and reliable service. Please send us your contact details via socialvce@drivingsouthern.com so we can address this matter with you personally.

Nov 10, 2026 -

Murpatdocktie1028 responded

The paperwork that was given to me at checkout stated my battery was dying and they had to jump it several times and that it still wasn't taking gas. That is a brand new battery. I've not had any issues, before or after I dropped it off for TEN DAYS at this crooked dealership. Also, it took $60 worth of gas with zero issues. These people are CROOKS!! They told me a $283 repair was now going to be $1700.... I've gotten a second opinion and that is COMPLETELY untrue....PS this information was given to me by the GENERAL MANAGER!!!

November 05, 2026

Every department has exceptional employees. I had my car inspection with the first 0800 appointment and only waited around an hour for it to be completed. More

by twokats3ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saphyre Garbett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2026 -

Southern Chevrolet responded

Thank you for sharing your experience! We're glad our team could provide you with a quick and efficient vehicle inspection. Your satisfaction is our priority, and we look forward to your next visit.

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