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Southern Chevrolet

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.3
2,229 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3412 Western Branch Blvd

Chesapeake, VA

23321

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Showing 2,229 reviews

July 24, 2026

Lack of communication and it seems that I came in for an issue on my truck that could have been found when my truck was there in January More

by aaron.brown13
Recommend Dealer
No
Employees Worked With
Nancy
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Jul 28, 2026 -

Southern Chevrolet responded

We value and appreciate your business, Aaron. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

July 24, 2026

They told me it was my alternator when I went to someone else and they told me it was my battery and alternator More

by Shaquiramyieshadaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gennarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 23, 2026

Unprofessional, lack of organization and no urgency I do not feel your representative cares about the customer experience and he worked with no urgency and was unorganized More

by Msundsd1
Recommend Dealer
No
Employees Worked With
The guy at the Express oil change with bald head
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Jul 28, 2026 -

Southern Chevrolet responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 22, 2026

I had to get a plug for my tire. He checked me in, answered my questions and was very nice More

by dontbesmug
Recommend Dealer
Yes
Employees Worked With
The man on the left. He was really nice
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Jul 28, 2026 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 22, 2026

He was very polite when I entered. He kept me updated with the work that was done on my vehicle. He had a pleasant attitude. I truly believe he liked his job More

by GWENCLARK112
Recommend Dealer
Yes
Employees Worked With
It was the young man at the desk
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Jul 28, 2026 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 21, 2026

They are a great dealership Excellent They are very helpful Yes, they are Correct Yes, they are More

by Ladytraveler55
Recommend Dealer
Yes
Employees Worked With
Ray
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Jul 22, 2026 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 20, 2026

I was just in to get the running boards installed from my new truck purchase. Drop off and pick up was quick & simple. Nancy was friendly & everything was installed correctly. More

by amiller800
Recommend Dealer
Yes
Employees Worked With
Nancy in service. Not sure of her last name. She was great though
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Jul 22, 2026 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 20, 2026

Service was good . . my only issue had to do with the communication. When we tried to reach the dealership either the AI or whomever got on the phone could not help us o More

by vickbay
Recommend Dealer
Yes
Employees Worked With
Ray
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Jul 22, 2026 -

Southern Chevrolet responded

We appreciate your feedback and are eager to better your return experience.

July 18, 2026

Waited 4 hrs to let me know my turbo is out and they had to order the part and paid for the part and still had to $159 for diagnose even though I was going do the work been going to this shop for over 10yrs More

by Grechsamaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Gennarelli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan I believe
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Jul 22, 2026 -

Southern Chevrolet responded

Thank you for bringing this to our attention, Samaria. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

July 18, 2026

Excellent customer service and she made me feel she really cared about me and the problem I had with my vehicle. Kept me updated on all steps of the process. More

by Audrey
Recommend Dealer
Yes
Employees Worked With
Nancy
Report | Print
Jul 22, 2026 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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