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Southern Chevrolet

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.3
2,328 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3412 Western Branch Blvd

Chesapeake, VA

23321

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Showing 2,328 reviews

September 24, 2026

Update: I was contacted by the GM of Service and they were able to remove all the grease and went beyond to detail my car and wash the outside for me as well. I was insured that some re-coaching would ta More

by Linznicole02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Santomieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service for a oil change and tire rotation
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Sep 24, 2026 -

Southern Chevrolet responded

Nicole, we're truly sorry to hear about the condition of your vehicle after service. A manager will reach out to you directly to address this issue. We are committed to maintaining the quality and care you expect from us.

September 24, 2026

GM Manager Steve Santomieri - Professional, attentive to details, and customer service. Thank you for your personal service and follow-up. More

by Craig Dellerba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Santomieri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gennarelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 24, 2026 -

Southern Chevrolet responded

Craig, we apologize for the inconvenience caused by the extended service time and missed items. A manager will contact you to address your concerns. We value your feedback and are dedicated to enhancing our service standards.

September 24, 2026

Very pleased, was done promptly Even though the day was hectic, I was able to get what I needed efficiently More

by salgadn
Recommend Dealer
Yes
Employees Worked With
Raymond Korchak
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Sep 24, 2026 -

Southern Chevrolet responded

We're delighted to know you had a positive experience with us! It's great to hear that our team was able to assist you efficiently despite the busy day. Your satisfaction is our priority, and we hope to see you again!

September 23, 2026

It took 8 days to replace an alternator. Turn around time is unbelievably slow. And it's been slow for years. Service department had my corvette for over a week before I had to take to anoth More

by Kristofert1228
Recommend Dealer
No
Employees Worked With
Nancy
Print
Sep 23, 2026 -

Southern Chevrolet responded

We're sorry to hear about the delay with your Corvette's alternator replacement. We understand the frustration with the turnaround time and are committed to improving our service efficiency. Please email your contact information to socialvce@drivingsouthern.com so our management can reach out to you directly.

September 23, 2026

Excellent work on my AC unit. Dropped off truck for repairs and Nancy kept me updated on the progress of my vehicle. She was very professional and helpful to me. More

by edwardfhutto
Recommend Dealer
Yes
Employees Worked With
Nancy
Print
Sep 23, 2026 -

Southern Chevrolet responded

Edward, thank you for your wonderful review! It's great to know Nancy's professionalism and updates made your AC repair experience smooth. We value transparency and quality, and we look forward to your next visit.

September 22, 2026

Feeling very please with the urgency to recatfi the situation. The communication and patience of helping me understand my vehicle was comforting. Thank you and I look forward to purchasing again. More

by YIZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Santomieri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 22, 2026 -

Southern Chevrolet responded

We appreciate your feedback and apologize for the issues you encountered. Our manager will contact you to resolve this matter. We strive for transparency and quality in all our services.

September 21, 2026

Booked an 8am appointment and my vehicle wasn't seen until around 4pm. When the vehicle was returned there was oil residue inside the car on the door, steering wheel, gear shift, and ignition button. Th More

by VOIDSHADOWXG38
Recommend Dealer
Yes
Print
Sep 22, 2026 -

Southern Chevrolet responded

We apologize for the long wait and the issues with your vehicle's return condition. Please feel free to email us at socialvce@drivingsouthern.com with your contact information so we can address your concerns directly. Thank you for your patience and for highlighting areas where we can improve.

September 21, 2026

After follow up phone call the service and the delays makes a little more sense now. Please just be clear on intial expectations when they are communicated. More

by Wright4053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Santomieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gennarelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 21, 2026 -

Southern Chevrolet responded

We're sorry to hear about the communication issues and the concerns regarding parts shipping and pricing. Please email your contact information to socialvce@drivingsouthern.com so our management can reach out and address your experience. We are committed to improving our service and ensuring transparency.

September 20, 2026

Honest They make sure that you know all your options. Very helpfull. Everyone is very knowledgeable. More

by hgibbs46
Recommend Dealer
Yes
Employees Worked With
Service department.
Print
Sep 21, 2026 -

Southern Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that our team's transparency and expertise made your experience positive. We look forward to welcoming you back soon!

September 20, 2026

Your service rep at the counter was very misleading she told me one thing on Friday and said another thing on Monday I do not feel like I can trust your dealership More

by judyandlew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nancy Gennarelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 21, 2026 -

Southern Chevrolet responded

Thank you for bringing this to our attention. Please feel free to email us at socialvce@drivingsouthern.com with your contact information so we can address your concerns directly. Your trust is important to us, and we strive for transparency.

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