Southern Chevrolet

Service was great. However, the shuttle option was advertised on the website when I booked the appointment but when I arrived I was told there was no shuttle, only free However, the shuttle option was advertised on the website when I booked the appointment but when I arrived I was told there was no shuttle, only free uber within ten miles. I live more than ten miles away so my choice was to pay $80+ round trip for uber myself or wait at the dealership for five hours. I would've scheduled differently if I had know this was the case. More

I had an issue with an overcharge on a service installation. It was resolved promptly and professionally by the service manager, Jim. The amount was credited and resolved fully to my satisfaction. installation. It was resolved promptly and professionally by the service manager, Jim. The amount was credited and resolved fully to my satisfaction. Thank you to Jim for his attention to the issue. I will continue to be a long time customer at this dealer. More

Took care of my needs, and let me know what else needed to be done and was able to take care of it immediately. to be done and was able to take care of it immediately. More

Very quick turnaround on a repair, final price was actually less than original quote and lower than estimates at 2 other shops, giving me the impression of honesty. Great service from the 2 advisors I actually less than original quote and lower than estimates at 2 other shops, giving me the impression of honesty. Great service from the 2 advisors I dealt with. More

He did not know the procedure in a transaction that was made the first encounter. Then the second encounter he tried to over charge me. And when I finally got the car, the car key was broken and he failed made the first encounter. Then the second encounter he tried to over charge me. And when I finally got the car, the car key was broken and he failed to mention it. And it certainly was not broken before dropping my car off, I never had an issue with my car key. He really seemed not to know his job. And I will not be returning for services after all of that. And was not apologetic at all. More

Service was ok. Lack of communication is the problem. Phones don't work or they just dont answer. Had to call sales department in order to get someone to go back and Lack of communication is the problem. Phones don't work or they just dont answer. Had to call sales department in order to get someone to go back and check on my truck More

Very very long wait and no communication Went to get oil change appointment time was 8:30 didn't leave until after 2pm change appointment time was 8:30 didn't leave until after 2pm More

Colton and Zach were both very helpful and a pleasure doing business with; however, the only gripe is that we wished the process was a little bit faster. It's time consuming. doing business with; however, the only gripe is that we wished the process was a little bit faster. It's time consuming. More

Excellent so glad we purchased from this dealership and even happier we can get our service done there even happier we can get our service done there More

Diagnosed the issue efficiently, gave a good explanation, and fixed quite quickly once approved. I was prepared for a much longer wait, and pleasantly relieved I didn't have to. I also enjoyed the coffee and and fixed quite quickly once approved. I was prepared for a much longer wait, and pleasantly relieved I didn't have to. I also enjoyed the coffee and tea on offer in the waiting area. More