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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,245 Reviews

1,245 Reviews of Southern Chevrolet - Service Center

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August 06, 2025

Dropped off my truck by appointment on a Thursday and didn’t get it back until Monday. More

by CALVINED11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nancy Gennarelli
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Deedee is VB polite and works well under difficult conditions. Customers coming in to drop cars off, people picking up, and phone calls, coworkers coming in. She is very good at multitasking. Kudos More

by lulywhite56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome was also very polite
Aug 13, 2025 -

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 05, 2025

Already did. In your shop twice for same issue which should have been/could have been taken care of the first time. More

by philmass10
Recommend Dealer
Yes
Employees Worked With
Nancy Gennarelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Gennarelli
August 04, 2025

They were very professional and helpful. Looking forward to speaking to someone about trading my Trailblazer in for a Tahoe More

by TASHA.ETHERIDGE1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Gennarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2025

I’m very pleased with the service I received from Southern Chevrolet from start to finish. I live in Elizabeth City. The dealership here couldn’t fit me in until August 20, 2025. I got an appt with S More

by rolpn06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gennarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2025

Went in for inspection. I want to say it took 4 hours. One of the first 5 in line that morning. Did have to replace left rear tire because of nail .. but this should not hav More

by dale3go
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Harvell
August 02, 2025

Work was done fast, payment was taken efficiently, overall experience was a good one. I come to this location every since i bought my car from here. More

by nicnic1223haz80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Affleckat
August 01, 2025

Very happy about the service and the service writer will always come back to Southern Chevrolet. Great experience. More

by ZMBYRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Misjak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gennarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Korchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Holloman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

The sales staff was exceptional. The finance manager Zack Byrd is a miracle worker and will always be appreciated More

by misermiser_1999
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

When I was looking to get my truck inspected most of the areas garages had a two day wait. DeeDee was wonderful. She was managing all the customers in a very professional way even though she had to be str More

by MSTOF40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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