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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
1,249 Reviews

1,249 Reviews of Southern Chevrolet - Service Center

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July 19, 2025

The Express Service team was polite and friendly. Took about 3 hours to complete my oil change and 7500 maintenance. More

by willie.hawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Stopped in yet my state inspection done Stephen got it into the shop in a timely manner, he was very informative about my future service needs I appreciate that so that I could financially plan for it gre More

by RICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

My experience was very poor. I needed to have several recalls performed on my vehicle. I was told it would take between 6-8 hours during a previous visit. So I needed to make an More

by moorejamesele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gennarelli
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Friendly, efficient, clean, , kept me up to date and courteous to me. Thank you ok More

by NPBAILEY1156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

I received pleasant and timely service from Southern Chevrolet and my car is running smoothly. Thank you More

by YOUOREYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Misjak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gennarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Korchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Holloman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

It was great service from Nancy and southern Chevrolet staff plan to continue my service with y’all More

by LTILLMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Gennarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 17, 2025

Problem was not resolved even though the tech stated they couldn’t duplicate it Either they are lazy or just incompetent More

by JOHN.IRVING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Holloman
Jul 18, 2025 -

Southern Chevrolet responded

John. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

July 17, 2025

Very professional, fast and friendly. Helpful for all my needs and updates for my truck. More

by Waybaby835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 17, 2025

So far I have had no problems with oil changes and inspections, good work guys. More

by FESTUS203
Recommend Dealer
Yes
Employees Worked With
David Compton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Brenaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Jul 18, 2025 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 16, 2025

Great customer service and excellent work on my spray in bed liner looks amazing, very personable staff. More

by Berrybk186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 18, 2025 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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